ANTHONY MICELI
Nashville
Summary
Detail-oriented Insurance Coordinator offering [Number] years of experience navigating insurance options in both long- and short-term care facilities. Well versed in Medicare requirements with notable success maximizing reimbursements while optimizing revenue cycle management. Attentive listener with patient-first attitude to insurance plan selection, supporting patients through routine, preventive, and long-term care.
Overview
28
28
years of professional experience
Work History
Insurance Coordinator
A AND K ENTERPRISES
02.2014 - 09.2024
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Filed and tracked insurance claims and communicated claims status to patients.
- Obtained prior authorization and precertification for outpatient procedures.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
CLUB CLEANER /Front Desk Receptionist
L.A. FITNESS INC.
03.2009 - 02.2014
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Streamlined the cleaning process for increased efficiency, contributing to overall club productivity.
- Assisted in the upkeep of outdoor areas such as patios or poolsides during peak season periods.
- Ensured up-to-date knowledge about industry best practices by participating in relevant trainings and seminars.
- Improved club cleanliness by implementing efficient cleaning techniques and maintaining a consistent schedule.
- Enhanced customer satisfaction through meticulous attention to detail in all cleaning tasks.
- Addressed member concerns regarding cleanliness promptly, demonstrating commitment to exceptional customer service standards.
- Coordinated effectively with event staff to ensure seamless transitions between activities without disruption to club operations.
CLUB CLEANER /Front Desk Receptionist
BALLYS TOTAL FITNESS
03.1997 - 04.2004
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Streamlined the cleaning process for increased efficiency, contributing to overall club productivity.
- Assisted in the upkeep of outdoor areas such as patios or poolsides during peak season periods.
- Ensured up-to-date knowledge about industry best practices by participating in relevant trainings and seminars.
- Improved club cleanliness by implementing efficient cleaning techniques and maintaining a consistent schedule.
- Enhanced customer satisfaction through meticulous attention to detail in all cleaning tasks.
Education
High School Diploma -
HOFFMAN ESTATES HIGH SCHOOL
Hoffman, IL06.1986
Skills
- Insurance processes
- Insurance claims processing
- Insurance Verification
- Customer service and assistance
Timeline
Insurance Coordinator
A AND K ENTERPRISES
02.2014 - 09.2024
CLUB CLEANER /Front Desk Receptionist
L.A. FITNESS INC.
03.2009 - 02.2014
CLUB CLEANER /Front Desk Receptionist
BALLYS TOTAL FITNESS
03.1997 - 04.2004
High School Diploma -
HOFFMAN ESTATES HIGH SCHOOL
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