Anthony Jones

United Rentals

06.2015 - Current

Diagnosed and repaired machinery in field environments, ensuring optimal performance and customer satisfaction.
Collaborated with engineering teams to troubleshoot complex technical issues, streamlining resolution processes.
Conducted routine maintenance and inspections on equipment, adhering to safety standards and regulatory compliance.
Trained junior technicians on best practices for equipment diagnostics and repair procedures, enhancing team capability.
Fostered strong relationships with clients through effective communication, addressing concerns promptly to enhance loyalty.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.