Ansell Warren
Raleigh
Summary
Dynamic leader and strategic thinker with a proven track record at Raptors Consulting Group. Excelled in cash flow management and team collaboration, securing lucrative contracts and mentoring junior staff. Demonstrated leadership and creative thinking by establishing training programs, problem solving, significantly enhancing team performance and customer loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Accounts Manager
Raptors Consulting Group
06.2023 - 10.2024
- Created detailed presentations showcasing product offerings to potential clients, securing numerous lucrative contracts.
- Mentored junior account managers, providing guidance on best practices and industry trends for professional development.
- Established a comprehensive training program for new hires, expediting their integration into the team''s workflow and enhancing overall performance levels.
- Reduced churn rate significantly by implementing proactive customer engagement strategies that fostered loyalty.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Interviewed for potential new hires and terminated associates as needed.
Fuel Clerk
Harris Teeter
10.2022 - 06.2023
- Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
- Enhanced safety measures by conducting regular inspections and maintenance of fuel equipment.
- Maintained accurate records of daily transactions, ensuring financial accountability in revenue reporting.
- Implemented promotional strategies to boost sales of convenience store items near the fuel pumps.
Landscape Worker
Lawn Service Pro
07.2021 - 01.2022
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
Zaxbys Cook
Zaxbys
06.2020 - 01.2021
- Prepared meals by following established recipes and ensuring food quality standards were met.
- Maintained cleanliness of kitchen areas to ensure safe food preparation.
- Improved efficiency by organizing ingredients and supplies before cooking shifts.
- Cooked a variety of dishes for high-volume dining environments.
Education
HVAC
Miller-Motte
Raleigh, NC09-2025
High School Diploma -
Overhills High School
Spring Lake, NC06-2021
Skills
- Cash flow management
- Internal auditing
- Revenue growth
- Tax compliance
- Team collaboration
- Creative thinking
- Teaching and training
- Leadership
Certification
OSHA
Languages
Spanish
Limited Working
Timeline
Senior Accounts Manager
Raptors Consulting Group
06.2023 - 10.2024
Fuel Clerk
Harris Teeter
10.2022 - 06.2023
Landscape Worker
Lawn Service Pro
07.2021 - 01.2022
Zaxbys Cook
Zaxbys
06.2020 - 01.2021
HVAC
Miller-Motte
High School Diploma -
Overhills High School
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