AnnMarie Bolick
Lincolnton
Summary
Prospective psychology major with extensive real-world experience in emergency response, healthcare environments, retail leadership, and nonprofit community service. Professional background includes work as an EMT and firefighter, pharmacy support, and supervisory roles requiring decision-making, team leadership, and crisis management. Founder and facilitator of a nonprofit Bible study group focused on connection, growth, and support. Seeking to pursue a Bachelor of Science in Psychology to deepen understanding of human behavior and apply evidence-based approaches to service-oriented work.
Overview
13
13
years of professional experience
Work History
Front End Supervisor
Lowes Home Improvment
Lincolnton
01.2024 - 11.2024
- Supervised daily operations in front end department to ensure smooth customer service.
- Trained and mentored team members on product knowledge and customer engagement techniques.
- Managed cash handling procedures and ensured accuracy during transactions.
Associate Lead With Keys
Petsmart
Hickory
10.2021 - 01.2024
- Assisted in managing the daily operations of a large retail store, including customer service, cashiering, and stocking.
- Conducted regular audits to ensure compliance with safety regulations.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Monitors animals for signs of illness or injury and administers medications as prescribed by a veterinarian.
- Feeds animals according to instructions from veterinarians or animal care supervisors.
- Records observations of animal behavior, health, diet and other information as required.
PCA
Heath house
Lincolnton
07.2022 - 01.2023
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
EMT/Firefighter
Crouse fire dept/lincoln rescue
Lincolnton
03.2012 - 11.2018
- Assisted in the transport of patients from accident scenes to medical facilities.
- Performed basic life support, including CPR and airway management.
- Provided emergency care at the scene of an accident or other medical incident.
Education
High School Diploma -
Lincolnton High School
Lincolnton, NC12.2008
Some College (No Degree) - Emt/ Firefighter
Gaston College
Dallas, NCSkills
- Interpersonal Communication
- Crisis Response & Emotional Regulation
- Active Listening & Empathy
- Leadership & Team Supervision
- Ethical Judgment & Confidentiality
- Conflict De-escalation
- Time Management & Reliability
- Critical Thinking & Decision Making
- Community Outreach & Group Facilitation
- Adaptability in High-Stress Environments
- Behavioral Observation
- Stress & Crisis Management
- Patient and Customer Interaction
- Group Leadership & Facilitation
- Problem Solving Under Pressure
- Professional Documentation
- Organizational Skills
- Collaboration Across Diverse Teams
- Emotional Intelligence
Timeline
Front End Supervisor
Lowes Home Improvment
01.2024 - 11.2024
PCA
Heath house
07.2022 - 01.2023
Associate Lead With Keys
Petsmart
10.2021 - 01.2024
EMT/Firefighter
Crouse fire dept/lincoln rescue
03.2012 - 11.2018
High School Diploma -
Lincolnton High School
Some College (No Degree) - Emt/ Firefighter
Gaston College