Annisten Smith
Greensboro,NC
Summary
Customer focused hospitality professional with serving experience and a background in luxury customer service. Skilled in delivering attentive, high-quality guest experiences, multitasking in fast-paced environments, and building rapport while maintaining professionalism and attention to detail.
Overview
1
1
year of professional experience
Work History
Leasing & Live It Specialist
Hawthorne at Friendly
10.2024 - Current
- Collected, completed, and processed lease applications.
- Showed luxury apartments to potential tenants and answered questions regarding community.
- Developed and implemented resident activities and events.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
Server
Kickback Jack's
09.2024 - 05.2025
- Built strong relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Southeast Guilford High School
Greensboro, NC06.2023
Skills
- Sales and marketing aptitude
- Tenant issue resolution
- Maintaining closing ratios
- Fair housing regulations knowledge
- Telephone etiquette
- Goal oriented
- Table resetting
- Team member support
- Order delivery practices
- Market outreach
Timeline
Leasing & Live It Specialist
Hawthorne at Friendly
10.2024 - Current
Server
Kickback Jack's
09.2024 - 05.2025
High School Diploma -
Southeast Guilford High School