Dedicated customer service professional skilled in enhancing customer satisfaction, and resolving inquiries effectively. Known for reliability and strong multitasking abilities.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Foodlion Grocery Store
Carthage, NC
07.2021 - 02.2026
Operated cash register, processing transactions accurately and efficiently.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained clean and organized workspace to enhance shopping experience.
Collaborated with team members to ensure smooth store operations during peak hours.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Patient Transporter
FirstHealth of the Carolinas Inc.
Pinehurst, NC
04.2024 - 07.2025
Transported patients safely to designated areas within hospital, ensuring comfort and care throughout journey.
Collaborated with nursing staff to coordinate timely patient transfers, enhancing workflow efficiency.
Maintained cleanliness and organization of transport equipment, contributing to infection control protocols.
Monitored patient conditions during transport, reporting any changes to medical personnel promptly.
Warmly greeted patients and visitors and made each feel welcome.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.