Annie Ye

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

-Read the script intensively and write a manual, including game opening preparations, various processes and player precautions, etc.

-Responsible for receiving players, helping players choose scripts based on preferences, number of participants, etc., and assisting players in playing games

-Guide players to change game costumes, use props, guide players to read game rules and regulations and scripts, explain game plot to them, sort out development trend.

-Assist players to quickly enter the plot, assume role settings, and complete immersive performances

-Read the script intensively and write a manual, including game opening preparations, various processes and player precautions, etc.

-Responsible for receiving players, helping players choose scripts based on preferences, number of participants, etc., and assisting players in playing games

-Guide players to change game costumes, use props, guide players to read game rules and regulations and scripts, explain game plot to them, sort out development trends

-Assist players to quickly enter the plot, assume role settings, and complete immersive performances

• Delivered exceptional service by guiding visitors on locating resources relevant to their needs or interests.
• Streamlined workflow processes by updating documentation procedures related to circulation policies or reference services.
• Improved patron satisfaction by promptly responding to inquiries and requests for assistance.
• Collaborated with fellow volunteers to plan, coordinate, and execute successful community events.

• Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
• Improved students' written and verbal English skills through personalized learning programs.
• Taught students study techniques and strategies for succeeding on grammar and composition tests.
• Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
• Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.