Annelyse Belyea
Wilmington
Summary
Animal science graduate with significant veterinary and pet care experience. Demonstrated success in managing patient flow and educating clients in fast-paced settings. General Manager recognized for improving productivity and operational efficiency. Strong skills in strategic planning, team leadership, and enhancing customer satisfaction through effective communication and problem-solving.
Overview
7
7
years of professional experience
Work History
General Manager
StretchLab
Wilmington
03.2025 - Current
- Oversaw daily operations ensuring efficient workflow and staff productivity.
- Implemented training programs to enhance employee skills and performance.
- Fostered relationships with clients to enhance customer satisfaction and loyalty.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed and implemented B2B marketing strategies to enhance client engagement.
Pet Care Provider
Rover
Raleigh
09.2018 - Current
- Provided individualized care for dogs with diverse behaviors, medical needs, and activity levels.
- Established long-term client trust through consistent updates and health tracking.
- Utilized behavioral expertise to enhance training and minimize anxiety during walks and visits.
- Achieved 100% positive client feedback through detail-oriented and compassionate service.
PR & Outreach Chair
Delta Gamma - NC State University
Raleigh
01.2020 - 01.2024
- - Led brand partnerships, created educational and social content, and organized service events with community impact.
- - Collaborated across teams to promote accessibility, inclusivity, and service-based programming.
- - Increased social engagement by over 60% by designing content that connected emotionally and visually.
Veterinary Receptionist
Magnolia Animal Hospital
Raleigh
04.2021 - 11.2021
- Streamlined appointment coordination and triaged urgent needs for efficient patient management.
- Provided clear communication regarding treatment options and post-visit care to clients.
- Maintained detailed records and assisted medical team with administrative tasks.
- Supported veterinary technicians with restraint techniques for comfort handling of pets.
- Fostered a calm environment to alleviate client stress in challenging scenarios.
Education
Bachelor of Science - Animal Science
North Carolina State University
Raleigh, NC01.2024
Skills
- Client communication in veterinary settings
- Behavioral observation and pet handling
- Front desk operations and appointment scheduling
- Solution-oriented crisis management
- Empathy and emotional intelligence
- Team support across functions
- Familiarity with medical charting software
- Ability to remain calm in high-pressure situations
Timeline
General Manager
StretchLab
03.2025 - Current
Veterinary Receptionist
Magnolia Animal Hospital
04.2021 - 11.2021
PR & Outreach Chair
Delta Gamma - NC State University
01.2020 - 01.2024
Pet Care Provider
Rover
09.2018 - Current
Bachelor of Science - Animal Science
North Carolina State University
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