Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annelyse Belyea

Wilmington

Summary

Animal science graduate with significant veterinary and pet care experience. Demonstrated success in managing patient flow and educating clients in fast-paced settings. General Manager recognized for improving productivity and operational efficiency. Strong skills in strategic planning, team leadership, and enhancing customer satisfaction through effective communication and problem-solving.

Overview

7
7
years of professional experience

Work History

General Manager

StretchLab
Wilmington
03.2025 - Current
  • Oversaw daily operations ensuring efficient workflow and staff productivity.
  • Implemented training programs to enhance employee skills and performance.
  • Fostered relationships with clients to enhance customer satisfaction and loyalty.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Developed and implemented B2B marketing strategies to enhance client engagement.

Pet Care Provider

Rover
Raleigh
09.2018 - Current
  • Provided individualized care for dogs with diverse behaviors, medical needs, and activity levels.
  • Established long-term client trust through consistent updates and health tracking.
  • Utilized behavioral expertise to enhance training and minimize anxiety during walks and visits.
  • Achieved 100% positive client feedback through detail-oriented and compassionate service.

PR & Outreach Chair

Delta Gamma - NC State University
Raleigh
01.2020 - 01.2024
  • - Led brand partnerships, created educational and social content, and organized service events with community impact.
  • - Collaborated across teams to promote accessibility, inclusivity, and service-based programming.
  • - Increased social engagement by over 60% by designing content that connected emotionally and visually.

Veterinary Receptionist

Magnolia Animal Hospital
Raleigh
04.2021 - 11.2021
  • Streamlined appointment coordination and triaged urgent needs for efficient patient management.
  • Provided clear communication regarding treatment options and post-visit care to clients.
  • Maintained detailed records and assisted medical team with administrative tasks.
  • Supported veterinary technicians with restraint techniques for comfort handling of pets.
  • Fostered a calm environment to alleviate client stress in challenging scenarios.

Education

Bachelor of Science - Animal Science

North Carolina State University
Raleigh, NC
01.2024

Skills

  • Client communication in veterinary settings
  • Behavioral observation and pet handling
  • Front desk operations and appointment scheduling
  • Solution-oriented crisis management
  • Empathy and emotional intelligence
  • Team support across functions
  • Familiarity with medical charting software
  • Ability to remain calm in high-pressure situations

Timeline

General Manager

StretchLab
03.2025 - Current

Veterinary Receptionist

Magnolia Animal Hospital
04.2021 - 11.2021

PR & Outreach Chair

Delta Gamma - NC State University
01.2020 - 01.2024

Pet Care Provider

Rover
09.2018 - Current

Bachelor of Science - Animal Science

North Carolina State University

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Annelyse Belyea