Anna Mitchell
Boone
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Server
The Local Room
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Five Points Public House
03.2022 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Restaurant Hostess
Char Bar 7
03.2019 - 02.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
Undergrad- Still in School - Marketing Sales
Appalachian State University
Boone, NC05.2026
High School Diploma -
West Stanly High School
Oakboro, NC05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Sales Techniques
- Suggestive Selling
Affiliations
- Alpha Phi
Greek Life
Being a member of Alpha Phi has significantly enhanced my people skills and allowed me to build lasting relationships. The sorority fosters an environment where collaboration and communication are key. Through various events and activities, I've learned how to effectively engage with diverse groups, resolve conflicts, and support my peers. Additionally, Alpha Phi has connected me with a wonderful group of women who share similar values and goals. This sense of community has provided a supportive network that encourages personal growth and friendship.
The emphasis on community service, particularly in relation to women's heart health, has also been impactful. Participating in philanthropic events has deepened my commitment to giving back and raised my awareness of important health issues. Overall, Alpha Phi has enriched my college experience and shaped me into a more empathetic and engaged individual.
Timeline
Server
The Local Room
05.2023 - Current
Server
Five Points Public House
03.2022 - 06.2022
Restaurant Hostess
Char Bar 7
03.2019 - 02.2022
Undergrad- Still in School - Marketing Sales
Appalachian State University
High School Diploma -
West Stanly High School
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