Anna Long
Fayetteville,NC
Summary
- Worked for Publix Supermarkets for 15 years, started as Cashier, seafood clerk, meat and cheese clerk, dairy clerk, grocery Clerk
Overview
15
15
years of professional experience
Work History
Grocery Clerk
Publix Supermarkets Store
03.2008 - 04.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Retrieved items for customers and verified prices.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
- Assisted in setting up displays for seasonal promotions, attracting customer interest.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
- Provided feedback to management on customer needs and inventory issues, contributing to store improvement.
- Conducted daily cleaning tasks to maintain hygienic shopping environment.
- Conducted inventory checks to prevent stock shortages, ensuring product availability.
Education
High School Diploma -
Interlachen High School
Interlachen, FLSkills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
- Punctual and Reliable
- Product stocking
- Workplace Safety
- Assisting customers
- Customer service-focused
- Stock Rotation
- Merchandise Stocking
- Cashier experience
- Cleanliness and sanitation
- Rotating products
Timeline
Grocery Clerk
Publix Supermarkets Store
03.2008 - 04.2023
High School Diploma -
Interlachen High School
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