Anna Fram
Gastonia,NC
Summary
Adept at enhancing office efficiency, my tenure as a Volunteer Clerical Assistant at St. Andrews University saw me streamline filing systems and foster team coordination, significantly contributing to project successes. Skilled in document preparation and fostering collaborative environments, I excel in roles requiring meticulous proofreading and effective office administration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Volunteer Clerical Assistant
St. Andrews University
01.2001 - 12.2016
- Ensured timely completion of assigned tasks by coordinating schedules and deadlines with team members.
- Contributed to a positive work environment by collaborating effectively with colleagues on various projects.
- Enhanced office efficiency by organizing and maintaining accurate filing systems.
Asssistant Manager, Lead Baker
Brugger's Bagels
09.2019 - 02.2022
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
Education
Associate of Applied Science - Information Technology
Mitchell CC
Charlotte, NC06-2026
Skills
- Proofreading
- Basic accounting
- Report generation
- Office administration
- Document preparation
- File management
Certification
Comptia Security Pro, Client Pro, PC Pro
Cisco Networking, Switching and Routing, Linux
Timeline
Asssistant Manager, Lead Baker
Brugger's Bagels
09.2019 - 02.2022
Volunteer Clerical Assistant
St. Andrews University
01.2001 - 12.2016
Associate of Applied Science - Information Technology
Mitchell CC
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