Anna Floyd
Lake Waccamaw,NC
Summary
Dynamic and dedicated professional with extensive experience in customer service at Burger King and Lowe's Home Improvement. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in POS systems and cash management, with a strong work ethic and a commitment to excellence in every interaction.
Overview
2
2
years of professional experience
Work History
Cashier
Burger King
Whiteville, NC
11.2024 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Handled cash management tasks, ensuring accurate till reconciliation at shift end.
- Monitored inventory levels to assist with restocking supplies as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Paint Department Associate
Lowes Home Improvment
Whiteville, NC
05.2025 - 08.2025
- Assisted customers in selecting paint products based on project requirements.
- Maintained cleanliness and organization of paint department displays and workstations.
- Learned safety protocols for handling hazardous materials and equipment.
- Supported inventory management by restocking shelves and tracking product availability.
- Provided guidance to customers on mixing paint colors to achieve desired results.
- Executed daily tasks with attention to detail, ensuring customer satisfaction with products purchased.
- Demonstrated knowledge of various paint types, finishes, and application techniques.
- Increased sales revenue with effective product merchandising and strategic promotions implementation.
- Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
- Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
PCA
N/A
Orrum, NC
07.2024 - 09.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare staff promptly.
- Maintained cleanliness and organization of patient environments for health compliance.
- Provided emotional support to patients, fostering a compassionate atmosphere.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Maintained cleanliness and organization of patient environments to promote safety and hygiene.
- Documented patient care activities accurately in compliance with healthcare standards.
- Adapted quickly to changing patient needs, demonstrating flexibility in various situations.
Education
High School Diploma - General Education
Lumberton High School
Lumberton, NC06.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Money handling
- Written and verbal communication
- Professionalism and courtesy
- POS systems
- Attention to detail
- Sales expertise
Timeline
Paint Department Associate
Lowes Home Improvment
05.2025 - 08.2025
Cashier
Burger King
11.2024 - 01.2026
PCA
N/A
07.2024 - 09.2024
High School Diploma - General Education
Lumberton High School