Anna Fike
Kannapolis
Summary
Results-driven professional skilled in project management and team leadership, with a proven track record of enhancing client satisfaction and streamlining operations. Adept at identifying challenges and implementing effective solutions.
Overview
7
7
years of professional experience
Work History
Team Lead
Chaos2Calm, Formerly Room2Improve
Charlotte
09.2022 - Current
- Successfully completed client relocations, home clean-outs, and organizing projects.
- Managed team operations by identifying scope of work, planning, obtaining supplies, and delegating tasks.
- Served as primary point of contact for team members and clients throughout jobs.
- Anticipated challenges, proposed solutions, and communicated implications to management.
- Implemented effective solutions to resolve obstacles quickly and professionally.
- Identified process improvements to enhance efficiency and client satisfaction.
- Coordinated with Move-in Coordinator and Director of Sales to address client needs.
- Assessed unique client requirements to provide tactful support during transitions.
Sales Representative
Atmore Properties, LLC
Charlotte
06.2022 - 09.2022
- Oversaw development and construction of renovation projects, ensuring adherence to quality, schedule, and budget.
- Managed up to 40 property projects simultaneously, optimizing workflow and resource allocation.
- Coordinated with office staff, photographers, and real estate agents to ensure timely listing of homes.
- Tracked real estate market trends and monitored activity on all properties.
- Maintained listed properties to ensure readiness for potential buyer viewings.
- Incorporated feedback from prospective buyers, recommending strategic changes to enhance property appeal.
- Identified alternative profit avenues for properties that did not sell within anticipated time frames.
- Created detailed spreadsheets and documentation for efficient tracking of all properties.
- Furnished and designed functional Airbnb's.
Office Assistant
UNCW Cameron School of Business
Wilmington
08.2020 - 05.2022
- Developed and scheduled social media posts across Instagram, Facebook, and LinkedIn, enhancing engagement by 40%.
- Utilized exceptional communication skills to assist faculty and students effectively.
- Established organizational systems to improve office efficiency.
VP of Membership
UNCW Management & Leadership Organization
Wilmington
10.2020 - 05.2021
- Facilitated ongoing growth by 75% through strategic and innovative onboarding, retention, and member engagement.
District C
Internship
Wilmington
04.2021 - 04.2021
- Increased target audience engagement for Just for Buyer’s Realty by 10-15% before year-end.
- Facilitated live workshop addressing community stakeholders, school partners, and parents’ inquiries.
- Conducted interviews with Just for Buyer’s Realty to analyze business challenges and context.
- Collaborated with team to enhance overall effectiveness and cohesion.
Accounting Assistant
UNCW Controller's Office
Wilmington
10.2018 - 12.2019
- Processed company documentation, including invoices and payment checks efficiently.
- Executed administrative tasks such as filing, reporting, and tagging fixed assets.
- Maintained effective communication with management, prioritizing end-of-day correspondence.
Education
Bachelor of Science - Business Management & Leadership
UNC Wilmington
Wilmington, NC06-2025
Skills
- Project management
- Team leadership
- Client engagement
- Data analysis
- Process improvement
- Social media marketing
- Communication skills
- Time management
- Customer service
- Client communication
Timeline
Team Lead
Chaos2Calm, Formerly Room2Improve
09.2022 - Current
Sales Representative
Atmore Properties, LLC
06.2022 - 09.2022
District C
Internship
04.2021 - 04.2021
VP of Membership
UNCW Management & Leadership Organization
10.2020 - 05.2021
Office Assistant
UNCW Cameron School of Business
08.2020 - 05.2022
Accounting Assistant
UNCW Controller's Office
10.2018 - 12.2019
Bachelor of Science - Business Management & Leadership
UNC Wilmington