Anna Emery
Charlotte
Summary
Versatile professional with a robust background in logistics, creative consulting, and IT, notably at Grown In Haiti. Excelled in audience adaptation and strategic thinking, boosting engagement by 30k+ followers and enhancing user product knowledge. Skilled in document library development and external team collaboration, I drive results through innovative content strategy and effective communication.
Overview
23
23
years of professional experience
Work History
Logistics Director
Grown In Haiti
01.2016 - Current
- Manage and coordinate transportation, warehousing, and distribution operations
- Maintain relationships with vendors and customers
- Plan and oversee all transportation operations
- Obtain and execute delivery of necessary supplies across international borders
- Develop and participate in community development programs
Creative Consultant
Creative Consultant
01.2007 - Current
- Developed and implemented a multi-national social media strategy that boosted engagement by over 30k+ followers
- Create content for print and digital platforms, such as websites, emails, and social media posts
- Manage multiple projects simultaneously, ensuring they are completed on time and within budget
- Work closely with clients to understand their needs and develop plans to meet them
- Generate ideas and concepts to help clients achieve their creative goals
IT consultant
RIM Software
01.2006 - 01.2008
- Software technical writer with experience writing API documentation, user instructions, and complex project reports
- Adapted to new tools and methodologies, focusing on skills such as structured authoring and user-centered design
- Created complex technical documents, resulting in an increase in customer product knowledge
- Converted 200+ pages of PDF documentation to HTML, providing users with easy access and navigation
- Authored multiple instructional materials, leading to advanced user knowledge
Technical Writer
Techni-Lingo
01.2002 - 01.2007
- Developed, maintained, and published end user documentation for 2 user software systems
- Produced 200+ page system operator, administrator, user, and system description manuals
- Analyzed highly complex technical and functional specifications to determine audience and documentation solutions
- Reduced volume of dated page documentation to reduce redundancy
- Interacted with technical team members such as developers, quality assurance teams, and system software architects
Education
Associate Degree - In Science
Central Piedmont Community College
Skills
- Document library development
- External team collaboration
- Audience adaptation
- Content strategy
- Strategic thinking
- Social media strategy
Timeline
Logistics Director
Grown In Haiti
01.2016 - Current
Creative Consultant
Creative Consultant
01.2007 - Current
IT consultant
RIM Software
01.2006 - 01.2008
Technical Writer
Techni-Lingo
01.2002 - 01.2007
Associate Degree - In Science
Central Piedmont Community College
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