Anna Bracey
Laurinburg
Summary
Compassionate health educator with expertise in patient management and preventive care. Proven ability to enhance patient outcomes through effective communication and coordination of care.
Overview
28
28
years of professional experience
Work History
Cummunity Health Worket
Scotland Healthcare
Laurinburg
11.2021 - Current
- Educated patients on health management and preventive care strategies to promote healthier lifestyles.
- Educated patients about preventive measures such as proper nutrition habits and exercise routines.
- Cultivated relationships with community partners to improve access to essential health resources.
- Coordinated patient appointments and managed scheduling to enhance access to care.
- Provided direct patient care in various healthcare settings.
- Maintained accurate patient records using electronic health systems.
- Responded to patient inquiries with empathy and professionalism.
- Prepared and dispensed medications accurately for patient needs.
- Maintained inventory levels and managed stock of pharmaceutical supplies.
- Assisted pharmacists in verifying prescription details and dosage accuracy.
- Collaborated with healthcare professionals to ensure optimal patient care.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Certified Pharmacy Technician
Community Drug
Laurinburg
11.2012 - 11.2012
- Prepared and dispensed medications accurately for patient needs.
- Maintained inventory levels and managed stock of pharmaceutical supplies.
- Assisted pharmacists in verifying prescription details and dosage accuracy.
- Operated pharmacy software for prescription processing and record keeping.
- Ensured compliance with safety regulations and pharmacy policies.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Assisted patients in understanding their medication instructions and usage directions.
- Resolved customer complaints regarding product quality or quantity issues.
Certified
Medical Village Pharmacy
Laurinburg
04.1998 - 08.1999
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
GED -
Scotland High School
North Carolina06-1998
Skills
- Health education
- Mental health support
- Patient assessments
- Prenatal care
- Support services
- Compassionate care
- Attention to detail
- Effective communication
- Customer service
- Special needs support
Timeline
Cummunity Health Worket
Scotland Healthcare
11.2021 - Current
Certified Pharmacy Technician
Community Drug
11.2012 - 11.2012
Certified
Medical Village Pharmacy
04.1998 - 08.1999
GED -
Scotland High School