Ann Rumney

QA Strategy & Implementation: Instrumental in advancing the QA strategy, shaping the overall approach to quality, and integrating it throughout the development lifecycle.
Shift-Left Leadership: Led the implementation of a 'shift-left' methodology, embedding quality earlier in the process.
Quality Guild Leadership: Established and led the Quality Guild to foster learning, improve practices, and promote a culture of quality.
Test Automation Enhancement: Oversaw and drove improvements to automated testing processes
Vendor Management: Managed the relationship with QA Wolf for test automation services.
Test Management Tools: Developed an internal automation framework based on Playwright, focusing on API end-to-end integration tests.
Metrics and Reporting: Implemented metrics and reporting to track test automation progress and optimize the quality strategy.
Efficiency Improvement: Contributed to faster release cycles and increased team efficiency.
Additional Information
Deep understanding of QA principles.
Strong leadership qualities.
Excellent interpersonal skills.
Technical acumen.
Strategic thinking.
Project management skills.
Supportive management style focused on employee growth.

• Transformed QA, Support, and Engineering teams through strategic leadership focused on process optimization.
• Championed core process advancements and methodologies across Engineering and Product Management.
• Directed testing activities for mobile and web applications to ensure high-quality outcomes.
• Built and led a QA team of automation and manual engineers, setting clear performance expectations.
• Drove achievement of SOC1 certification through effective change management processes.
• Managed customer support tickets via Zendesk, ensuring efficient resolution of Engineering issues.
• Analyzed software defects in regular bug triage meetings with cross-functional teams to prioritize fixes.
• Modernized tools for QA and Support teams, implementing Atlassian solutions to enhance workflows.

• Developed a high-performing QA team through strategic talent acquisition and mentorship initiatives.
• Managed comprehensive QA activities for 13-person team, focusing on quality assurance in software releases.
• Implemented core QA processes that fostered continuous improvement within QA and Engineering departments.
• Successfully coordinated QA efforts for seven projects, ensuring timely delivery through meticulous planning.
• Streamlined defect management by facilitating bug triage meetings with development and product teams.
• Achieved SOC1 and SOC2 compliance through thorough testing protocols and comprehensive documentation.
• Conducted regular performance reviews, optimizing task assignments to align with staff skillsets.