Angelina Verdetto
Graham
Summary
Nail Technician with a proven track record at THEPERFECTTOUCHUP, excelling in customer service and sanitation procedures. Recognized for building strong client relationships and enhancing satisfaction through meticulous attention to detail and effective time management. Committed to maintaining high hygiene standards while delivering exceptional nail services and fostering a welcoming environment.
Overview
6
6
years of professional experience
Work History
Nail Technician
THEPERFECTTOUCHUP
Wilkes-Barre, PA
06.2020 - 05.2026
- Delivered high-quality nail services, including manicures and pedicures, ensuring client satisfaction.
- Implemented sanitation protocols to maintain hygiene standards and promote customer safety.
- Advised clients on nail care products and techniques to enhance nail health and appearance.
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Implemented effective sterilization and disinfection practices, minimizing health risks for clients.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Grew repeat client base through effective marketing and customer service.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Addressed individual client concerns promptly, demonstrating commitment to excellent customer service.
- Delivered exceptional customer service, addressing concerns promptly and professionally.
- Contributed to higher occupancy rates through outstanding customer service.
Housekeeping Room Attendant
TownePlace Suites by Marriott
Moosic, PA
12.2025 - 04.2026
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hospitality.
- Performed thorough inspections of rooms prior to guest check-in to uphold quality assurance.
- Responded promptly to guest requests for additional amenities or room supplies to enhance satisfaction.
- Reported maintenance issues promptly to ensure timely resolution and maintain facility integrity.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
High School Diploma -
Wilkes Barre Wolfpack
Wilkes-Barre, PA06.2023
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Sanitation procedures
- Appointment management
- Relationship building
- Verbal and written communication
- Schedule maintenance
- Sanitation maintenance
- Operations leadership
- Sterilization procedures
- Tool and surface sanitation
- ability to work in fast-paced environments
- time management
- communication
- Organizational skills
- Client satisfaction
Timeline
Housekeeping Room Attendant
TownePlace Suites by Marriott
12.2025 - 04.2026
Nail Technician
THEPERFECTTOUCHUP
06.2020 - 05.2026
High School Diploma -
Wilkes Barre Wolfpack