Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelina Feliciano

Charlotte

Summary

Experienced with handling client relations and appointment scheduling in salon setting. Utilizes strong organizational skills to maintain smooth front desk operations. Track record of providing excellent customer service and maintaining welcoming environment for clients.

Overview

1
1
year of professional experience

Work History

Cook Apprentice

Volo Ristorante
09.2024 - 11.2024
  • Collaborated with team members to ensure smooth kitchen operations during peak meal times.
  • Handled high-pressure situations calmly and effectively, ensuring customer satisfaction even during busy periods or unexpected challenges.
  • Developed strong communication skills through daily collaboration with diverse team members across all areas of restaurant operations including front and back of house
  • Maintained a clean and organized kitchen workspace, resulting in improved efficiency and reduced risk of crosscontamination.
  • Assisted head chef in creating innovative recipes for new menu items, leading to increased sales.

Front Desk Representative

Dolce Lusso Salon & Spa
04.2024 - 09.2024


  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Education

Graduate Certificate - Cosmetology

Paul Mitchell The School
Charlotte, NC
02-2026

Skills

  • Appointment scheduling
  • Strong organization
  • Phone etiquette
  • Complaint resolution
  • Upselling services
  • Customer service
  • Maintaining cleanliness
  • Punctual and reliable
  • Courteous and professional
  • Problem-solving abilities
  • Flexibility

Languages

Spanish
Professional Working

Timeline

Cook Apprentice

Volo Ristorante
09.2024 - 11.2024

Front Desk Representative

Dolce Lusso Salon & Spa
04.2024 - 09.2024

Graduate Certificate - Cosmetology

Paul Mitchell The School

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Angelina Feliciano