
Results-driven professional with extensive experience in both developmental and post-market safety operations and vendor oversight. Expertise in building governance models and strengthening safety review processes, contributing to improved regulatory compliance and operational efficiency in fast-paced environments.
Director, Service Operations | Oct 2023 - Oct 2024
Director, Global Safety Reporting | Apr 2019 - Oct 2023
Assoc. Director, Global Safety Reporting | Dec 2017 - April 2019
Senior Manager, Safety Reporting | Jan 2017 - Dec 2017
Managed drug safety and clinical endpoint adjudication committee projects, including line management.
Delivered services for post-marketing and clinical trial case processing, DSUR/PSUR/PADER/Annual Safety Report development, workflow optimization, sales representative training, safety data exchange agreement development, safety monitoring plan development, and signal detection review and analysis with recommendations for updates to product label/Investigator’s Brochure, as well as developing position papers or analyses for presentation to executive management and/or regulatory authorities.
Supervised/Mentored/Coached US safety team. Streamlined case workflow to increase efficiency/productivity. Advised executive leadership of all legal and regulatory pharmacovigilance requirements in applicable territories worldwide including North/Central/South America, Japan and the EEA. CAPA and root cause analysis. Product complaint processing and tracking. Collaborated with distributors, co-marketing partners, CRO’s, and vendors on the relevant day-to-day aspects of contractual agreements. Prepared aggregate safety reports (PSURs, PADERs, IND Annual Reports, DSURs) and other documents including Investigator Brochures, Summary of Product Characteristics, and Package Inserts.
Pioneered the development of Product Safety as a stand-alone department including establishing a case processing workflow and quality standards/KPIs. Oversight of the day-to-day operations of the Product Safety team including mentoring and coaching of direct reports. Worked independently to establish departmental priorities and direction. Provided safety expertise on cross-functional product/project teams.
Responsible for all day-to-day safety operations. Developed and implemented drug safety and pharmacovigilance working practices and SOPs. Established workflow for processing serious adverse event and medical device reports both internally and with external vendors and drug development partners. Conducted quarterly safety reviews for clinical development compounds. Coordinated and supervised the outsourcing of safety functions including SAE case processing.
Responsible for case processing for clinical trials and post-marketing safety reports. Supervised CROs to ensure deliverables and timelines were met. Prepared and analyzed data for safety submissions (aggregate safety reports, Integrated Safety Summary for NDA submissions). Developed content and presented safety reporting procedures at investigator meetings. Drafted risk/benefit sections of informed consent forms. Analyzed data for the purpose of recommending safety label changes.
Senior Product Surveillance Monitor | Sep 1998 - Feb 2003
Progressed from Clinical Research Scientist to Senior Product Surveillance Monitor, expanding responsibility from clinical trial execution to global safety surveillance and aggregate safety analysis.
Clinical Program Manager | Mar 1994 - Jan1995
Clinical Research Associate | Oct 1991 - Mar1994
Collaborative leadership
Culture transformation
Team management
Policy development