Angelika Teague
Wilkesboro
Summary
Accomplished CMA/Encounter Specialist at Advocate Health. Enhanced clinical operations by coordinating care plans and improving medication adherence. Proficient in electronic health records and phlebotomy, contributing to increased patient satisfaction and streamlined processes. Trained new staff, ensuring high standards and effective team integration.
Overview
36
36
years of professional experience
1
1
Certification
Work History
CMA/Encounter Specialist
Advocate Health/Atrium Wake Forest Baptist/ Family Medicine Wilkes
08.1994 - Current
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
- Ensured accurate diagnoses by proficiently collecting lab specimens and conducting routine tests.
- Increased patient satisfaction through compassionate communication and support during medical procedures.
- Improved patient care by efficiently updating and maintaining electronic health records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians during minor surgical procedures contributing to improved patient outcomes.
- Enhanced clinical operations by assisting physicians with patient examinations, diagnostic tests, and treatments.
- Maintained a clean and safe clinical environment through diligent sterilization of medical equipment and adherence to infection control protocols.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
CMA
Prime Care
05.1989 - 12.1999
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Facilitated continuity of care through timely coordination of referrals to specialists or other healthcare providers as directed by the attending physician.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
Medical Office Assistant Diploma - Medical Office Assistant
King's College, Charlotte, NC
Charlotte05-1989
Skills
- Vital signs monitoring
- Minor surgical assistance
- Electronic health records
- Specimens collection and processing
- Immunization administration
- Inventory management
- Diagnostic procedures
- Drug screening
- EKG monitoring
- Injection administration
- Urinalysis procedures
- Pulmonary function testing
- Direct patient care
- Compassionate
- CPR
- Data entry
- Patient triage
- Patient care coordination
- Phlebotomy
Certification
- CMA - Certified Medical Assistant
Timeline
CMA/Encounter Specialist
Advocate Health/Atrium Wake Forest Baptist/ Family Medicine Wilkes
08.1994 - Current
CMA
Prime Care
05.1989 - 12.1999
Medical Office Assistant Diploma - Medical Office Assistant
King's College, Charlotte, NC
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