Angelica Mojica
Hickory
Summary
To be part of an organization that will enable me to use my strong leadership skills and customer service skills.
Overview
9
9
years of professional experience
Work History
Operations Lead
Aspen Dental
Lenoir
08.2016 - Current
- Assist leading the office in creating lasting impressions and building trust with patients.
- Assist in managing and developing office staff.
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
- Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
- Administer day to day activities of the business office.
- Oversee patient relations and handle patient complaints.
- Manage financial accounts and reports.
Education
Dental Assistant Diploma - EFDA Certificate, Radiography Certificate
Lanier Technical College
Oakwood, GeorgiaSkills
- Experience in Eaglesoft software
- Customer Service
- CPR/First Aid Certified
- Bilingual (Spanish)
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
References
References are available upon request.
Timeline
Operations Lead
Aspen Dental
08.2016 - Current
Dental Assistant Diploma - EFDA Certificate, Radiography Certificate
Lanier Technical College