Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ANGELIA MENDOZA

Clayton,NC

Summary

Certified and bilingual Medical Assistant with 3+ years of hands-on experience in clinical and administrative healthcare settings. Detail-oriented, highly adaptable, and known for delivering compassionate patient care and efficient office support. Proven ability to multitask, lead teams, and maintain compliance with HIPAA and OSHA standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Manager

Mendoza Tile and Sons
01.2022 - Current
  • Directed a dynamic team of over 30 employees, optimizing office operations for peak productivity.
  • Coordinate schedules, travel, payroll, wire transfers, and deposits
  • Streamline administrative tasks and improve workflow efficiency
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.

Medical Assistant

Aspire Fertility
08.2021 - 12.2022
  • Collected essential vital signs and performed venipuncture, empowering teams to craft tailored patient care plans.
  • Documented patient medical histories while actively aiding physicians during thorough examinations.
  • Upheld pristine exam rooms while optimizing patient transitions to enhance overall care satisfaction.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Medical Assistant

Wake Medical Pediatrics
02.2020 - 05.2020
  • Facilitated pediatric health by conducting thorough physicals alongside timely immunizations and precise POCT testing.
  • Monitored patient vitals and expertly administered medications, ensuring precision in care documentation.
  • Performed in-depth evaluations in hearing, vision, and language, ensuring precise developmental insights.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Education

Bachelor of Science - Nursing

Chamberlain University
Houston, TX
06.2025

Diploma - Medical Assisting

Concorde Career College
San Antonio, TX
01.2019

High School Diploma - undefined

Penn Foster High School
Scranton, PA
01.2012

Skills

  • Venipuncture expertise
  • EMR/EHR Systems
  • Patient assessment and triage
  • Reception and scheduling
  • Medical Billing & Insurance
  • Microsoft Office
  • Leadership & Supervision
  • HIPAA & OSHA Compliance

Certification

  • Certified Clinical Medical Assistant (CCMA) – NHA
  • Registered Medical Assistant (RMA) – AAH
  • CPR/BLS Certified – American Red Cross

Languages

Spanish
Native or Bilingual

Timeline

Office Manager

Mendoza Tile and Sons
01.2022 - Current

Medical Assistant

Aspire Fertility
08.2021 - 12.2022

Medical Assistant

Wake Medical Pediatrics
02.2020 - 05.2020

Diploma - Medical Assisting

Concorde Career College

High School Diploma - undefined

Penn Foster High School

Bachelor of Science - Nursing

Chamberlain University

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ANGELIA MENDOZA