Angela Gorsop
Gold Hill
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
11
11
years of professional experience
2002
2002
years of post-secondary education
Work History
Opening crew member
Wendy's
Richfield
10.2021 - Current
- Prepared food items following Wendy's recipes and safety standards.
- Operated kitchen equipment including fryers, grills, and slicers efficiently.
- Maintained cleanliness of work areas to meet health and safety regulations.
- Collaborated with team members to ensure smooth service during peak hours.
- Stocked inventory, ensuring all supplies were available for daily operations.
- Followed proper food storage procedures to maintain freshness and quality.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Assistant Manager
Kings quick stop
Concord
07.2018 - 10.2021
- Assisted in managing daily operations and team performance.
- Coordinated staff schedules and ensured adequate coverage for shifts.
- Supported inventory management and maintained accurate stock records.
- Oversaw inventory management and coordinated fuel supply deliveries.
- Trained new staff on procedures, policies, and customer service expectations effectively.
- Assisted in daily operations, ensuring smooth station functionality and customer service.
- Operated cash registers and handled financial transactions with accuracy.
- Maintained cleanliness and organization of the gas station and store areas.
- Assisted customers with fuel purchases and convenience store transactions.
- Provided excellent customer service, addressing inquiries and resolving issues.
- Stocked shelves with merchandise, ensuring availability of popular items.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Greeted customers entering the gas station and provided assistance when needed.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
- Stocked shelves with merchandise such as snacks, drinks and other convenience items.
- Assisted in ordering supplies for store when needed and maintained inventory records.
- Checked expiration dates on food items before stocking them onto shelves.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
General Manager
Road runner for speedway Auto auction
Concord
03.2015 - 07.2018
- Directed daily operations for auto auction events and ensured efficient execution.
- Managed staff scheduling and coordinated team activities during auction processes.
- Oversaw vehicle inventory management and maintained accurate records for sales.
- Facilitated communication between departments to streamline auction workflows and procedures.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
Education
Mount Pleasant High School
Mount Pleasant, NCSkills
- Food preparation
- Kitchen equipment operation
- Inventory management
- Cash handling
- Food safety compliance
- Time management
- Cleaning and sanitizing
- Food running
- Customer service
- Inventory restocking
- Teamwork and collaboration
- Willingness to learn
- Safe food handling
Timeline
Opening crew member
Wendy's
10.2021 - Current
Assistant Manager
Kings quick stop
07.2018 - 10.2021
General Manager
Road runner for speedway Auto auction
03.2015 - 07.2018
Mount Pleasant High School