Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Comes

Raleigh

Summary

Dynamic and results-driven cosmetologist with a proven track record at Triniti Salon, excelling in client relationship management and marketing strategy development. As the owner of Colorful Crowns Hair Co., I enhanced customer satisfaction through exceptional service and effective operations management, ensuring a clean and safe environment while specializing in color corrections and thermal styling.

Overview

6
6
years of professional experience

Work History

Owner/Operator

Colorful Crowns Hair Co.
09.2023 - Current

I am the owner and sole operator/stylist of Colorful Crowns Hair Co. Responsibilities include but are not limited to:

  • Managed daily operations, ensuring high-quality service and customer satisfaction.
  • Developed marketing strategies to enhance brand visibility and attract new clients.
  • Oversaw inventory management, optimizing stock levels and reducing waste.
  • Implemented scheduling systems to maximize staff efficiency and client bookings.
  • Managed day-to-day business operations.
  • Analyzed customer feedback to improve service offerings and address concerns promptly.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Operated with safety and skill to avoid accidents and delays. Maintained a clean and sanitized work environment, (tools and equipment).

Hairstylist

Triniti Salon
Cary, NC
04.2020 - 08.2023

I started at Triniti Salon as an assistant during cosmetology school, and became a stylist shortly after graduation.

Duties included: assisting stylists with guests (shampoo, styling, color applications), cleaning duties (laundry, sanitizing tools and stations), greeting and maintaining professional yet connected relationships with clients, haircutting, daily salons tasks assigned to stylists at end of shifts to maintain a clean work environment, clear communication with consulting and pricing.

Education

Cosmetology - Cosmetology

Paul Mitchell The School
Raleigh, NC
07.2022

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Relationship management
  • Marketing strategy development
  • Client relationship management
  • Profit optimization
  • Dependable and reliable
  • Customer service
  • Decision-making
  • Strong work ethic
  • Schedule management
  • Accurate record keeping
  • Time management
  • Attention to detail
  • Verbal and written communication
  • Courteous and polite demeanor
  • Men and women haircuts
  • State licensed cosmetologist
  • Customer education
  • Sanitation practices
  • Thermal styling
  • Color corrections
  • Chemical safety
  • Curly hair specialist
  • Instrument sanitizing
  • Customer consulting
  • Dry cutting techniques
  • Retail sales strategies
  • Salon treatments
  • Outstanding customer service
  • Social skills

Timeline

Owner/Operator

Colorful Crowns Hair Co.
09.2023 - Current

Hairstylist

Triniti Salon
04.2020 - 08.2023

Cosmetology - Cosmetology

Paul Mitchell The School
Angela Comes