Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Coleman

Davidson

Summary

Dynamic book-loving customer service professional with a focus on relationship building and a proven track record at The Able Baker and Chautauqua Institution. Excelled in creating welcoming environments, streamlining operations and managing teams effectively.

Overview

16
16
years of professional experience

Work History

Owner

The Flour Pot
02.2021 - Current

Operate small bake to order home business

Host, Literary Arts (Seasonal Summer)

Chautauqua Institution
06.2023 - 08.2024

Created warm and welcoming environment in support of Chautauqua's storied Literary Arts programs and weekly visiting authors


Provided hospitality for authors, summer interns and patrons


Supported weekly author readings and special events for prizes


Organized and maintained building standards


Managed front desk staff



Manager

The Able Baker
01.2018 - 03.2020

Created friendly environment for a warm, homespun bakery in accordance with brand guidelines


Facilitated efficient daily operations of busy bakery on NYC commuter line


Co-managed staff of 25, including scheduling and performance review


Closed and opened daily operations, including cash management



Volunteer

Oak Knoll School
09.2008 - 06.2017

Created and managed special fundraising events for small private school


Cosponsored book club to create community among parents and staff

Education

BBA - Accounting

University of Michigan
Ann Arbor, MI
12-1991

Skills

  • Customer relations
  • Small business operations

  • Relationship building
  • Verbal and written communication

Timeline

Host, Literary Arts (Seasonal Summer)

Chautauqua Institution
06.2023 - 08.2024

Owner

The Flour Pot
02.2021 - Current

Manager

The Able Baker
01.2018 - 03.2020

Volunteer

Oak Knoll School
09.2008 - 06.2017

BBA - Accounting

University of Michigan
Angela Coleman