Angela Coleman
Davidson
Summary
Dynamic book-loving customer service professional with a focus on relationship building and a proven track record at The Able Baker and Chautauqua Institution. Excelled in creating welcoming environments, streamlining operations and managing teams effectively.
Overview
16
16
years of professional experience
Work History
Owner
The Flour Pot
02.2021 - Current
Operate small bake to order home business
Host, Literary Arts (Seasonal Summer)
Chautauqua Institution
06.2023 - 08.2024
Created warm and welcoming environment in support of Chautauqua's storied Literary Arts programs and weekly visiting authors
Provided hospitality for authors, summer interns and patrons
Supported weekly author readings and special events for prizes
Organized and maintained building standards
Managed front desk staff
Manager
The Able Baker
01.2018 - 03.2020
Created friendly environment for a warm, homespun bakery in accordance with brand guidelines
Facilitated efficient daily operations of busy bakery on NYC commuter line
Co-managed staff of 25, including scheduling and performance review
Closed and opened daily operations, including cash management
Volunteer
Oak Knoll School
09.2008 - 06.2017
Created and managed special fundraising events for small private school
Cosponsored book club to create community among parents and staff
Education
BBA - Accounting
University of Michigan
Ann Arbor, MI12-1991
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Host, Literary Arts (Seasonal Summer)
Chautauqua Institution
06.2023 - 08.2024
Owner
The Flour Pot
02.2021 - Current
Manager
The Able Baker
01.2018 - 03.2020
Volunteer
Oak Knoll School
09.2008 - 06.2017
BBA - Accounting
University of Michigan