Angel Yang
Connelly Springs
Summary
Friendly and organized with excellent interpersonal skills, looking to provide a positive approach. Familiar with office software and administrative tasks. Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service, and looking to transition into a new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Carolina Rehab of Burke
12.2024 - Current
- Managed multi-line phone system to efficiently direct calls to appropriate staff members.
- Scheduled appointments and coordinated patient flow within office, enhancing operational efficiency.
- Responded to inquiries from callers seeking information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Retail Cashier
Burlington
07.2023 - 07.2024
- Processed customer transactions using point-of-sale systems, ensuring accuracy and efficiency.
- Collaborated with team members to achieve store sales goals and improve service quality.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
Education
Bachelor in Digital Marketing - Digital Marketing
Lenoir Rhyne
625 7th Ave Pl NE, Hickory, NC 2860101-2026
Associate of Arts -
Western Piedmont Community College
Morganton, NC06-2024
High School Diploma -
Burke Middle College
1001 Burkemont Ave, Morganton, NC 2865506-2024
Skills
- Organization skills
- Time management
- Data entry
- Listening skills
- Complex Problem-solving
- Email correspondence
- Medical billing
- Appointment scheduling
- Telephone skills
Certification
- HubSpot SEO Certified (Valid through November 2026)
- HubSpot Social Media Certified (Valid through May 2027)
- HubSpot Email Marketing Certified (Valid through December 2026)
Timeline
Receptionist
Carolina Rehab of Burke
12.2024 - Current
Retail Cashier
Burlington
07.2023 - 07.2024
Bachelor in Digital Marketing - Digital Marketing
Lenoir Rhyne
Associate of Arts -
Western Piedmont Community College
High School Diploma -
Burke Middle College