Dedicated affordable housing professional with extensive experience in managing housing programs, community outreach, and cross-sector partnerships. Proven track record in improving housing accessibility and neighborhood stability through strategic program development and stakeholder collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Homeownership and Stewardship Services
Raleigh Area Land Trust
02.2025 - Current
Lead and manage affordable homeownership initiatives designed to increase long-term housing stability and expand access to affordable housing opportunities.
Develop and implement systems and operational strategies to improve program efficiency, homeowner engagement, and organizational effectiveness.
Coordinate with lenders, developers, attorneys, municipal partners, and government agencies regarding project timelines, housing transactions, compliance requirements, and program implementation.
Manage real estate transactions including purchase and sale agreements, stewardship compliance, and homeowner support throughout the homebuying process.
Strengthen partnerships with nonprofit organizations, financial institutions, and community stakeholders to support affordable housing initiatives and neighborhood stabilization efforts.
Conduct outreach and public education efforts to increase awareness of affordable housing opportunities and RALT programs.
Analyze program performance and maintain accurate homeowner and program data within CRM systems to support reporting, compliance, and strategic decision-making.
Assist with policy implementation, program planning, and development of new initiatives aligned with organizational and community housing goals.
Manage multiple priorities and projects in a fast-paced environment while maintaining high standards of service, accountability, and communication.
Homeowner Engagement Specialist
Habitat for Humanity
08.2022 - 02.2025
Conducted comprehensive orientations and homeowner education workshops for program participants, ensuring understanding of program expectations, budgeting, mortgage readiness, and homeownership responsibilities.
Developed and facilitated public education initiatives designed to increase housing awareness and support successful program participation.
Managed homeowner relationships through regular check-ins, progress monitoring, compliance tracking, and coordination of support services.
Collaborated with internal departments, volunteers, and community organizations to coordinate sweat equity activities, homebuyer support services, and outreach initiatives.
Maintained detailed program records, tracked participant progress, and ensured compliance with organizational requirements and reporting standards.
Assisted with community outreach, partnership development, and communication strategies to promote affordable housing initiatives and strengthen community engagement.
Supported program operations by coordinating schedules, managing documentation, and ensuring alignment with organizational goals and timelines.
Admissions Assistant / Workforce Development Counselor / Career Coach
National Center for Urban Solutions (NCUS)
09.2021 - 08.2022
Managed participant intake, assessments, documentation, and case management services while ensuring compliance with program guidelines and reporting requirements.
Analyzed participant data and performance metrics to support workforce development strategies and improve program outcomes.
Developed individualized service plans and provided employment readiness coaching, resume development, interview preparation, and career counseling.
Maintained comprehensive records, monitored participant progress, and prepared reports to support operational and program evaluation efforts.
Collaborated with community organizations, educational institutions, and employers to strengthen partnerships and improve participant opportunities.
Coordinated multiple projects and deadlines in a high-volume environment while maintaining effective communication and strong client relationships.
Resource Advocate / Team Lead Workforce Development
The Center for Healthy Families
04.2020 - 09.2021
Led workforce development initiatives and coordinated supportive services for youth and families to improve educational and employment outcomes.
Facilitated educational workshops, outreach activities, and public presentations focused on career readiness, life skills, and community resources.
Built collaborative relationships with community partners, employers, and service providers to increase program accessibility and effectiveness.
Assisted participants with case planning, goal tracking, and access to community resources while maintaining detailed records and compliance documentation.
Supported team operations by coordinating projects, monitoring progress, and ensuring quality service delivery.
Housing Case Manager
Equitas Health
03.2019 - 04.2020
Delivered housing-focused case management services to individuals and families utilizing HIV/AIDS and housing assistance programs.
Assisted clients with access to rental, mortgage, and utility assistance programs while ensuring compliance with funding and reporting requirements.
Coordinated with community agencies, landlords, and service providers to support housing stability and access to supportive resources.
Maintained detailed case records, tracked financial assistance, and prepared documentation for audits, reporting, and compliance reviews.
Participated in community housing meetings and trainings related to housing policy, funding requirements, and program administration.
Self Sufficiency Coordinator & Case Manager
IMPACT Community Action
09.2017 - 03.2019
Managed employment and self-sufficiency programming including participant assessments, individualized planning, and supportive service coordination.
Assisted with program eligibility determination, documentation review, compliance monitoring, and case file management.
Built relationships with employers, educational institutions, and community organizations to strengthen participant opportunities and collaborative partnerships.
Tracked participant outcomes, maintained accurate records, and ensured adherence to agency policies and reporting procedures.
Supported individuals experiencing barriers to employment and housing through resource coordination, advocacy, and case management services.
Education
Bachelor of Science - Psychology
Ohio Christian University
Columbus, OH
07-2026
Bachelor of Arts - University Studies
Morehead State University
Morehead, KY
07-2007
Skills
Affordable Housing Program Management
Affordable Housing Policy & Implementation
Homeownership & Housing Counseling
Community Development & Outreach
CDBG & Housing Program Compliance
Public Education Campaigns & Workshops
Stakeholder & Municipal Partnerships
Program Development & Strategic Planning
Budget Tracking & Financial Monitoring
Data Analysis & Reporting
Housing Market & Community Needs Analysis
Contract & Agreement Coordination
Cross-Functional Team Leadership
Public Presentations & Community Engagement
Project & Deadline Management
Compliance Audits & Documentation
Policy Research & Program Evaluation
CRM & Database Management
Microsoft Office Suite & Data Entry
Conflict Resolution & Crisis Intervention
Affiliations
Ordained Minister
MSE Eagle Flight School Mentor
CARE Coalition Outreach Worker
AMS-Advocates for Minority Scholars
Alumni Board of Directors Member
Member of SERLC PAC Board
Program Coordinating Committee (PCC) Member
Certification
Microsoft Office Specialist
CEI-One Key Question Certification Training
Raleigh Neighborhood College Certificate
Citizens Leadership Academy
HO102L Mortgage Lending Fundamentals for Homeownership Professionals
Qualified Loan Originator State Law Training - North Carolina Habitat for Humanity
Elevate Community Housing and Consulting
Basic Fair Housing Webinar - Legal Aid of North Carolina
Mortgage Math Made Simple for Homeownership Professionals
2024 Diversity, Equity, and Inclusivity Conference - 245MBA Raleigh Chamber of Commerce
Timeline
Director of Homeownership and Stewardship Services
Raleigh Area Land Trust
02.2025 - Current
Homeowner Engagement Specialist
Habitat for Humanity
08.2022 - 02.2025
Admissions Assistant / Workforce Development Counselor / Career Coach
National Center for Urban Solutions (NCUS)
09.2021 - 08.2022
Resource Advocate / Team Lead Workforce Development