Results-driven professional focused on delivering high-quality outcomes efficiently and on time. Demonstrates a diverse skill set with a commitment to ongoing career development. Proven adaptability and excellence across various tasks and projects.
Overview
12
12
years of professional experience
Work History
Social Media Manager
Antonio Rodriguez
Fayetteville
03.2023 - Current
Facilitated online discussions and addressed customer inquiries, improving response time and customer satisfaction.
Managed daily operations for social media accounts, increasing audience engagement through strategic content planning.
Prepared monthly content calendars, streamlining coordination across multiple platforms to ensure consistent messaging.
Body Piercer
Anette Turi
New Bern
10.2021 - Current
Demonstrated knowledge of different types of piercing techniques, anatomy, and healing processes.
Managed inventory levels of supplies necessary for successful operation of business.
Offered guests positive experiences to promote loyalty and bring in repeat business.
Substitute Teacher
Craven County Schools
Havelock
08.2025 - 05.2026
Requested as substitute teacher based on excellent referrals and trusted performance.
Provided instruction and guidance to students in the absence of a regular teacher.
Managed classroom behavior and maintained a positive learning environment.
Collaborated with teachers to implement lesson plans and instructional activities.
Receptionist
American Tattoo Society
Fayetteville
07.2018 - 11.2020
Greeted clients warmly, fostering a welcoming atmosphere that enhanced visitor experience.
Assisted clients with inquiries about tattoo services and artist portfolios, ensuring informed decision-making.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Coordinated scheduling of appointments for clients to ensure timely service.
Provided excellent customer service at all times while interacting with both internal and external customers.
Maintained a neat reception area by organizing materials and tidying up furniture, contributing to a professional environment.
Embroidery Machine Operator
Custom Caps Embroidery
Fayetteville
09.2015 - 06.2018
Set up and operated embroidery machines to consistently produce high-quality embroidered products, meeting design specifications.
Adjusted machine settings according to fabric type, size of design, number of colors used, and other specifications.
Monitored machine operation to identify and resolve issues like defective stitching, thread breaks, or malfunctions, ensuring high-quality output.
Collaborated with team members to consistently meet client deadlines, contributing to on-time project delivery.
Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
Assistant Manager
Auntie Anne's Pretzels
Fayetteville
05.2014 - 06.2018
Supervised daily operations to ensure smooth pretzel production and customer service.
Managed inventory levels and ordered supplies to maintain optimal stock availability.
Resolved customer complaints effectively, enhancing overall guest satisfaction and experience.
Monitored employee attendance records, timekeeping, and payroll information.