Andrew Williams
Maple
Summary
Diligent Bulk CR with solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.
Overview
16
16
years of professional experience
Work History
Pre-sell Account Manager
Pepsi Bottling Ventures LLC
02.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Bulk CR
Pepsi Bottling Ventures LLC
04.2018 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Grocery Manager
Food Lion
03.2009 - 03.2018
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Education
Bachelor of Arts - Pastoral Ministry
Carolina University
Winston-Salem, NC05-2026
Skills
- Client account management
- Customer service
- Teamwork and collaboration
- Client relations
Timeline
Pre-sell Account Manager
Pepsi Bottling Ventures LLC
02.2024 - Current
Bulk CR
Pepsi Bottling Ventures LLC
04.2018 - 02.2024
Grocery Manager
Food Lion
03.2009 - 03.2018
Bachelor of Arts - Pastoral Ministry
Carolina University
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