Andrew Rogers
Maiden
Summary
Dynamic golf professional with a proven track record at Statesville Country Club, enhancing membership retention through exceptional customer service and strategic relationship building. Skilled in merchandising and inventory control, I consistently exceed sales goals while fostering a welcoming atmosphere that drives member engagement and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Golf Professional
Statesville Country Club
08.2024 - Current
- Increased membership retention rates with exceptional customer service and consistent communication efforts.
- Cultivated strong relationships within the local community, fostering goodwill and raising awareness about the club''s offerings.
- Managed relationships with key vendors effectively to secure optimal pricing on products and services used throughout the club.
- Boosted pro shop sales with strategic inventory management and strong supplier relationships.
Second Assistant Golf Professional
The Ocean Course at the Kiawah Island Golf Resort
08.2021 - 08.2024
- Served as a knowledgeable resource for members and guests, providing expert advice on golf equipment, merchandise selection, and course strategy.
- Exceeded sales goals consistently through proactive outreach efforts as well as recommending products that were often overlooked.
- Assisted facility staff with resolving player complaints and made minor administrative decisions as appropriate.
- Created schedules for the Player Assistants and Starters.
- Researched latest industry trends and developments to keep abreast of best practices.
First Assistant Golf Professional
Rock Barn Country Club and Spa
09.2018 - 08.2021
- Managed pro shop inventory, ensuring optimal product selection and availability for customers.
- Cultivated a welcoming atmosphere in the clubhouse, enhancing member satisfaction and encouraging referrals to new prospects.
- Coordinated successful golf outings, creating memorable experiences for participants and generating revenue for the club.
- Developed relationships with clients to provide ongoing support and encouragement.
- Developed and maintained network of professional resources to refer clients to.
Education
Bachelor of Science - PGA Professional Golf Management
North Carolina State University
Raleigh, NC12-2015
Skills
- Networking and relationship building
- Membership engagement strategies
- Merchandising and inventory control
- Customer service
- Attention to detail
- Problem-solving abilities
- Reliability
- Organizational skills
- Excellent communication
- Team leadership
- Effective communication
- Adaptability and flexibility
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 12 staff members.
Certification
- ADM Certified
Timeline
Head Golf Professional
Statesville Country Club
08.2024 - Current
Second Assistant Golf Professional
The Ocean Course at the Kiawah Island Golf Resort
08.2021 - 08.2024
First Assistant Golf Professional
Rock Barn Country Club and Spa
09.2018 - 08.2021
Bachelor of Science - PGA Professional Golf Management
North Carolina State University
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