Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Andrew Holzer

Clayton

Summary

Dynamic professional with extensive experience at Edge Express Carwash, excelling in project management and team leadership. Proven track record in enhancing operational efficiency and ensuring safety compliance. Adept at cost estimation and fostering strong customer relationships, consistently delivering high-quality results while mentoring staff to achieve their best performance.

Overview

3
3
years of professional experience

Work History

Assistant Site Manager

Edge Express Carwash
Clayton
05.2025 - Current
  • Coordinated daily site operations and ensured adherence to safety protocols.
  • Developed and maintained project schedules to ensure timely completion of tasks.
  • Organized training sessions for new staff on site procedures and safety guidelines.
  • Collaborated with the site manager on resource allocation and inventory management.
  • Addressed site issues promptly to minimize disruptions and maintain workflow efficiency.
  • Maintained all of the site equipment and installed new equipment
  • Maintained accurate records of all personnel, inventory, equipment and supplies.
  • Managed the ordering process for tools, materials and other supplies required for the job site.
  • Ensured that safety protocols were followed on the job site at all times.
  • Modified plans in response to delays, bad weather, or construction site emergencies.
  • Responded promptly to customer inquiries concerning project status or timeline changes.
  • Prepared cost estimates for materials, labor and equipment needed for completion of projects.
  • Monitored worksite personnel to maintain high levels of quality and performance.

Team Lead

Edge Express Carwash
Clayton
10.2023 - Current
  • Coordinated daily tasks to ensure efficient workflow among team members.
  • Mentored new employees on company policies and operational procedures.
  • Implemented training sessions to enhance team skills and knowledge.
  • Facilitated communication between management and team members effectively.
  • Assisted in developing process improvements to streamline operations.
  • Monitored team performance to identify areas for improvement and support.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Delegated daily tasks to team members to optimize group productivity.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Motivated staff through positive reinforcement techniques.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.

Team Member

Edge Express Carwash
Clayton
07.2023 - Current
  • Collaborated with team members to maintain a clean and organized workspace.
  • Operated point-of-sale systems efficiently during busy shifts.
  • Trained new employees on company policies and procedures effectively.
  • Communicated with supervisors to align on daily goals and priorities.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Provided exceptional customer service by addressing inquiries and resolving issues.

Cashier

GI Joe's Army Surplus
Clayton
04.2023 - 10.2023
  • Process payments using cash registers and credit card machines
  • Assist customers in locating military surplus items
  • Maintain cleanliness of checkout area and display shelves
  • Manage product returns and exchanges efficiently
  • Restock inventory and organize merchandise displays
  • Provide information on store promotions and discounts
  • Ensure accurate pricing during transactions
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Cart Attendant

Walmart
Zebulon
06.2022 - 02.2023
  • Collected shopping carts from parking lot and store entrance areas.
  • Organized and maintained cart storage areas for easy access.
  • Assisted customers with locating carts during busy shopping hours.
  • Ensured cleanliness of carts by performing regular sanitation checks.
  • Monitored weather conditions to prioritize cart collection outside.
  • Communicated with supervisors regarding equipment maintenance needs.
  • Gathered carts from parking lot and inside store for customer use.

Education

High School Diploma -

Corinth Holders Highschool
Clayton, NC
06-2024

Associate of Applied Science - Welding Technologies

Johnston Community College
Smithfield, NC

Skills

  • Project management
  • Equipment maintenance
  • Safety compliance
  • Cost estimation
  • Inventory management
  • Team leadership
  • Effective communication
  • Problem solving
  • Customer relationship management
  • OSHA compliance
  • Staff management
  • Documentation management
  • Management
  • Verbal and written communication
  • Customer service

References

References available upon request.

Timeline

Assistant Site Manager

Edge Express Carwash
05.2025 - Current

Team Lead

Edge Express Carwash
10.2023 - Current

Team Member

Edge Express Carwash
07.2023 - Current

Cashier

GI Joe's Army Surplus
04.2023 - 10.2023

Cart Attendant

Walmart
06.2022 - 02.2023

High School Diploma -

Corinth Holders Highschool

Associate of Applied Science - Welding Technologies

Johnston Community College

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Andrew Holzer