Andrew DuFour
Charlotte
Summary
Energetic, people-first professional with 10+ years of experience in hospitality and F&B environments. Known for a collaborative, hands-on approach and a strong commitment to guest satisfaction, team development, and operational excellence. Equally comfortable in the back office managing payroll and scheduling as on the floor assisting with daily operations. Passionate about creating a safe, memorable, and welcoming space for customers and staff alike, while building a culture of accountability, trust, and growth. Tech-savvy, adaptable, and energized by the fast-paced rhythm of an immersive experience venue.
Overview
2026
2026
years of professional experience
Work History
Chef
Compass Food Group - Wells Fargo Customer Information Center
2025 - Current
- Monitored daily operations to ensure adherence to company policies and standards.
- Developed and implemented operational workflows to improve team efficiency.
- Trained staff on best practices for task completion and quality assurance protocols.
- Fostered a positive work environment through team-building activities and support initiatives.
Game and Bomb Technician, Game Runner, Cook
Beat The Bomb
2024 - Current
- Cross-trained in both back and front of house roles; "Create the Fun" is more than a motto - it is the role!
- Operated and maintained technical equipment to ensure optimal functionality and minimize downtime.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
Executive Sous Chef
Mickey and Mooch
2018 - 2020
- Managed all front-of-house operations including a fast-paced kitchen, beer and wine counter, and all scheduled private events.
- Developed and maintained vendor relationships, managed ordering, inventory, cost tracking, scheduling, and private event execution.
- Launched quarterly training programs focused on communication, approachability, and operational agility.
- Served as acting GM is GM's absence and led multi-department initiatives including customer satisfaction metrics and online reviews regarding response strategy.
Education
Bachelor of Science - Business Analytics
University of North Carolina At Charlotte
Charlotte, NC01-2026
Associate of Arts - Culinary Arts
Asheville-Buncombe Technical Community College
Asheville, NC01-2018
Culinary Arts Certification -
Le Cordon Blue College of Culinary Arts
Orlando, FL01-2013
Skills
- Client relations and customer service
- Team Leadership
- Decision Making
- Staff Training and Development
- Relationship Building
- Entertainment Coordination
Timeline
Chef
Compass Food Group - Wells Fargo Customer Information Center
2025 - Current
Game and Bomb Technician, Game Runner, Cook
Beat The Bomb
2024 - Current
Executive Sous Chef
Mickey and Mooch
2018 - 2020
Bachelor of Science - Business Analytics
University of North Carolina At Charlotte
Associate of Arts - Culinary Arts
Asheville-Buncombe Technical Community College
Culinary Arts Certification -
Le Cordon Blue College of Culinary Arts
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