Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Brown

Wilmington

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Steel City Financial
Wilmington, NC
02.2025 - Current
  • Assisted customers with inquiries, providing accurate information regarding financial products and services.
  • Managed customer accounts using CRM software to ensure timely updates and issue resolution.
  • Responded to customer complaints, employing active listening skills to identify solutions effectively.
  • Collaborated with team members to streamline communication processes, enhancing overall service efficiency.

Sales Agent

Never Stop Select Services
Wilmington, NC
06.2024 - 02.2025
  • Developed strong client relationships through effective communication and product knowledge.
  • Executed daily sales strategies to meet individual and team targets consistently.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Adapted quickly to new product offerings, enhancing sales techniques accordingly.

Subcontractor Fiber Optics

Kelly Cable Splicing Services
Bristol, TN
05.2015 - 05.2024
  • Managed cable splicing projects to ensure timely completion and quality standards.
  • Coordinated with team members to optimize workflow and enhance productivity on job sites.
  • Trained new subcontractors in safety protocols and equipment handling procedures.
  • Implemented process improvements that increased efficiency in cable installation operations.

Education

High School Diploma -

Alexander Central High School
Taylorsville, NC
06-2007

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Networking
  • Building Rapport with clients

Timeline

Customer Service Representative

Steel City Financial
02.2025 - Current

Sales Agent

Never Stop Select Services
06.2024 - 02.2025

Subcontractor Fiber Optics

Kelly Cable Splicing Services
05.2015 - 05.2024

High School Diploma -

Alexander Central High School
Andrew Brown