Andrew Brown
Bolivia
Summary
Talented security professional with 10 years of experience in conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records, deescalation techniques and handling simultaneous tasks in fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Paragon Systems
05.2024 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Completed full building and grounds patrols to spot and investigate concerns.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Lead Security Officer
BayCare Health System Inc.
01.2018 - 02.2024
- Enhanced patient safety by conducting thorough security assessments and implementing appropriate measures.
- Reduced security incidents by maintaining a visible presence and proactively addressing potential threats.
- Collaborated with healthcare professionals to ensure the well-being of patients, visitors, and staff in a secure environment.
- Assisted in medical emergencies, providing timely support to healthcare personnel for optimal patient care outcomes.
- Conducted daily patrols of facility grounds, identifying and resolving potential hazards or security breaches.
Pharmacy Technician
BayCare Health System Inc.
08.2021 - 12.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Reduced medication errors by diligently cross-checking medications against patients profiles before dispensing.
- Enhanced compounding accuracy by meticulously following formulas and procedures.
- Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
Mental Health Technician II
BayCare Health System Inc.
03.2019 - 08.2021
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Parking Technician
City Of Clearwater
04.2016 - 12.2016
- Enhanced meter reading accuracy by conducting regular maintenance and calibration of equipment.
- Boosted customer satisfaction by providing timely and efficient service for meter installations, repairs, and replacements.
- Upheld high levels of customer service during interactions with clients, addressing concerns and answering questions professionally.
- Reduced safety hazards by routinely inspecting meters and related equipment for potential issues or defects.
- Streamlined work processes through effective coordination with fellow technicians and utility personnel.
Parking, Facility and Security Aide
City Of Clearwater
02.2016 - 04.2016
- Improved customer satisfaction by efficiently managing the parking lot and addressing any issues promptly.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
- Performed routine maintenance checks on parking equipment, promptly reporting any malfunctions for repair or replacement.
Human Resources Specialist
U.S. Army Active Duty
06.2012 - 12.2013
M1 Armor Crewman
U.S. Army Active Duty
08.2010 - 06.2012
Education
Pharmacy Technician Diploma
PassAssured
Clearwater, FL09.2021
High School Diploma -
Dunedin High School
Dunedin, FL06.2010
Skills
- Interpersonal Skills
- Access Control
- Problem Solving
- Crisis Management
- Conflict Resolution
- Staff Training
- Customer Service
- Patient Safety Procedures
- De-escalation Strategies
- Security Team Coordination
- Attention to Detail
Certification
- Welle Training - 12/2023-12/2024
- NC Private Protective Services Board(PPSB) Certified 08/2024-Present
- Crisis Prevention Institute Training - 03/2019-01/2023
- Non Abusive Psychological and Physical Intervention(NAPPI) Training - 01/2018-01/2020
Timeline
Armed Security Officer
Paragon Systems
05.2024 - Current
Pharmacy Technician
BayCare Health System Inc.
08.2021 - 12.2022
Mental Health Technician II
BayCare Health System Inc.
03.2019 - 08.2021
Lead Security Officer
BayCare Health System Inc.
01.2018 - 02.2024
Parking Technician
City Of Clearwater
04.2016 - 12.2016
Parking, Facility and Security Aide
City Of Clearwater
02.2016 - 04.2016
Human Resources Specialist
U.S. Army Active Duty
06.2012 - 12.2013
M1 Armor Crewman
U.S. Army Active Duty
08.2010 - 06.2012
- Welle Training - 12/2023-12/2024
- NC Private Protective Services Board(PPSB) Certified 08/2024-Present
- Crisis Prevention Institute Training - 03/2019-01/2023
- Non Abusive Psychological and Physical Intervention(NAPPI) Training - 01/2018-01/2020
Pharmacy Technician Diploma
PassAssured
High School Diploma -
Dunedin High School
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