Andres Soto
Raleigh
Summary
Driven and bilingual professional with a proven track record at Amazon, enhancing quality processes and coaching associates to exceed a 95% VAST percentage. Expert in packaging and labeling, with a strong emphasis on cleanliness and organization. Demonstrates high empathy and clear communication, ensuring efficient team operations and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Quality
Amazon
08.2024 - Current
- Making sure that i coach associates on their barriers and explain how to correct them.
- Keeping VAST percentages above 95 %
- Making sure that packages go to the appropriate locations.
- Assist in finding missing containers, finding them and coaching the associate responsible.
- Create containers that have not been created and are dwelling
- Assist associates to improve their rates and production volume safely.
Warehouse Worker
Amazon
04.2022 - Current
- Loading carts and shuttles into dock doors
- Staging containers at the appropriate locations
- Making sure CPT's arrived at the appropriate time
- Building pallet containers safely and appropriately
- Assisting managers and PA's with rate production
- Keeping work area clean and tidy
- Making sure that area is safe for other Associates
- Cross trained in Pick, Stow, Pack singles, and inbound
- Robot trained for Tranship area of shipdock
- Assist in merging of packages and containers
- Assist spanish speaking associates with learning ambasador
Waiter
San Juan Mexican Restaurant
09.2018 - 02.2022
- Take customers orders and deliver the best customer service
- Help the kitchen detail with the Prep work and serving appetizers.
- Taking customers payments and putting them in the system.
- Translate from english to spanish for my co-workers
- Closing the restaurant and cleaning all area
- Taking mobile calls
Education
High School Diploma -
Rolesville High School
Rolesville, NC08-2019
Skills
- Control plan development
- Packaging and labeling
- Strong multitasking
- Quality processes
- Picking and packing
- Cleanliness
- Root-cause analysis
- Cleaning and organizing
- Heavy lift
- Fluent in english and spanish
- Clear communication
- Warehouse organization
- High Empathy
- Computer literacy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Quality
Amazon
08.2024 - Current
Warehouse Worker
Amazon
04.2022 - Current
Waiter
San Juan Mexican Restaurant
09.2018 - 02.2022
High School Diploma -
Rolesville High School
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