Assistant Property Manager
Andreana Joy Jones
Blue Horizon Management Company
Charlotte
7
years of professional experience
Dependable professional with experience across property management, resident records, and housing program support. Strong in communication, documentation, and tenant issue resolution, with a focus on accurate records, timely follow-up, and well-run communities.
Work History
Assistant Property Manager
1 Year 7 Months- Supported residents with lease questions, renewals, and move-in steps.
- Assisted maintenance teams by routing work orders for timely property repairs.
- Collected rent payments, updated account records, and followed up on delinquent accounts accurately.
- Prepared lease files, notices, and property records with strong attention to detail.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Project Based Specialist
2 Years 7 Months- Supported resident record processing with accurate data entry and compliance with housing program requirements.
- Assisted recertification paperwork preparation by verifying documentation and keeping case updates current.
- Reviewed resident files for completeness, corrected discrepancies, and helped reduce processing delays.
- Scheduled appointments and followed up on outstanding documents to support smooth service delivery.
Benefit Verification Specialist
2 Years 8 Months- Checked patient insurance eligibility and pharmacy benefits to help confirm coverage for specialty medications.
- Worked with payers, providers, and internal teams on prior authorization requests to support timely therapy starts.
- Reviewed benefit limits, copay needs, and plan rules to reduce prescription processing delays.
- Called health plans to fix coverage issues and clarify benefit details for complex accounts.
Education
Medical Billing & Medical Coding - Medical
Medical Secretary - Medical Administration
High School Diploma
Skills
Property management
Tenant resolution
Property marketing
Communication etiquette
Fair housing regulations
Housing regulations
Policy enforcement
Maintenance coordination
Communication skills
Property assessment
Lease compliance
Property tours and inspections
Timeline
Assistant Property Manager
Blue Horizon Management Company
04.2025 - CurrentRead More
Project Based Specialist
Inlivian
09.2022 - 04.2025Read More
Benefit Verification Specialist
AmerisourceBergen
11.2019 - 07.2022Read More
United Medical Institute
Medical Billing & Medical Coding from Medical
Read More
ConCorde Career Institute
Medical Secretary from Medical Administration
Read More
William Marian Raines High School
High School Diploma
Read More
White Belt Six Sigma
Completed White Belt SIx Sigma Certification