Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Andrea Wakefield

Fort Bragg

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

Dominos
04.2025 - 07.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.

Assistant Manager

Dominos's Pizza
02.2024 - 04.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

General Manager

Dominos's Pizza
09.2021 - 08.2023
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.

Education

Bachelors in Education - Social Studies Education

Fayetteville State University
Fayetteville, NC
05-2029

Northwest High School
Clarksville, TN
05-2016

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building

Certification

Serve Safe Certification

Date Completed: June 6, 2023

Date Expired: June 6, 2028


Interests

  • Backpacking and Hiking
  • Food Tourism
  • Road Trips
  • Gym Workouts
  • Watching Movies and TV Shows
  • Reading
  • Animal Care
  • Personal Development and Self-Improvement

Timeline

General Manager

Dominos
04.2025 - 07.2025

Assistant Manager

Dominos's Pizza
02.2024 - 04.2025

General Manager

Dominos's Pizza
09.2021 - 08.2023

Bachelors in Education - Social Studies Education

Fayetteville State University

Northwest High School

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Andrea Wakefield