Andrea Valcarcel
Raleigh
Summary
Experienced in delivering top-tier in-flight service while upholding safety standards in accordance with FAA regulations. Skilled in effective communication and quick problem-solving to address a wide range of passenger needs and in-flight scenarios. Demonstrates a consistent history of ensuring seamless operations and creating a positive, memorable flight experience for all travelers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Flight Attendant
PSA Airlines
05.2025 - Current
- Ensure passenger safety and comfort on regional flights, adhering to FAA regulations and company protocols.
- Conduct safety demonstrations, respond to medical and security incidents, and manage emergency procedures with confidence and composure.
- Deliver outstanding customer service, and resolve in-flight concerns promptly.
- Collaborate with flight crews to maintain smooth operations and uphold brand standards.
- Maintain detailed knowledge of aircraft equipment, evacuation procedures, and service protocols.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Personal Banker
Fifth Third Bank
01.2023 - 01.2024
- Cultivated client relationships by delivering personalized financial solutions and product guidance.
- Resolved complex inquiries while ensuring regulatory compliance and exceptional service.
- Boosted revenue through strategic upselling and cross-selling of banking products.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Education
Associate's Degree - Business Administration
Wake Technical Community College
Raleigh, NC12-2025
High School Diploma - undefined
Wakefield High School
Raleigh, NC01.2022
Skills
- Passenger Safety & FAA Compliance
- Emergency Response
- In-Flight Service & Hospitality
- Conflict Resolution & Team Collaboration
- Bilingual: Fluent in English & Spanish
- Customer Service Excellence
- Adaptability & Time Management
- Professional Communication (Verbal & Written)
- Sales & Product Promotion
- Multitasking
- Leadership
- Microsoft Office
- Digital Tools & Computer Literacy
Certification
- Certified Notary Public: Trained in legal and procedural protocols, ensuring accuracy and reliability in documentation and client interactions.
- NMLS Licensed Loan Originator: Licensed professional authorized to assist clients in securing mortgage loans. Skilled in evaluating financial information, providing loan options, and ensuring compliance with federal and state regulations.
Timeline
Flight Attendant
PSA Airlines
05.2025 - Current
Personal Banker
Fifth Third Bank
01.2023 - 01.2024
High School Diploma - undefined
Wakefield High School
Associate's Degree - Business Administration
Wake Technical Community College
Similar Profiles
Rebecca CavaliereRebecca Cavaliere
Flight Attendant at PSA Airlines / American AirlinesFlight Attendant at PSA Airlines / American Airlines
Anmolpreet KaurAnmolpreet Kaur
Flight Attendant at Psa Airlines (American Airlines)Flight Attendant at Psa Airlines (American Airlines)
MEGAN EVANSMEGAN EVANS
Supervisor of Human Resources at PSA Airlines | American Airlines GroupSupervisor of Human Resources at PSA Airlines | American Airlines Group
CARLTON FABIENCARLTON FABIEN
Aviation Parts Specialist at PSA Airlines/ American AirlinesAviation Parts Specialist at PSA Airlines/ American Airlines
Aijhane CyrusAijhane Cyrus
Custodian at Cleveland Elementary SchoolCustodian at Cleveland Elementary School