Andrea Rodgers
Wilson
Summary
Compassionate Donor Floor Supervisor known for high productivity and efficient task completion. Skilled in donor retention strategies, regulatory compliance, and staff training and development. Excel in communication, leadership, and problem-solving to enhance team performance and donor satisfaction. Committed to maintaining safe and welcoming donation environments.
Overview
5
5
years of professional experience
Work History
Donor Floor Supervisor
Octapharma Plasma Center
Rocky Mount
11.2021 - Current
- Responsible for supervising and coordinating activities of staff members on the donor floor, including assigning tasks and monitoring performance.
- Resolved conflicts between staff members in a professional manner while ensuring that all parties involved were treated fairly.
- Implemented changes suggested by management in order to improve processes on the donor floor.
- Ensured that all donor floor policies and procedures were followed by staff members.
Designated Trainer
Octapharma Plasma Center
Rocky Mount
10.2020 - Current
- Training new and existing employees and providing leadership within the team.
- Evaluated performance of trainees against established criteria during post-training evaluations.
- Collaborated with other departments within the organization to develop comprehensive safety programs tailored to specific needs.
- Train by SOP’s
- Assisted with on-the-job training by observing employees while they perform their duties.
Senior Phlebotomist
Octapharma Plasma Center
Rocky Mount
10.2020 - Current
- Reported any irregularities or adverse reactions observed during sample collections immediately to supervisor, lab manager, physician.
- Responsible for incoming shipment and FIFOs
- Responsible for changing supply lot numbers
Machine Technician
Octapharma Plasma Center
Rocky Mount
09.2020 - Current
- Provided technical advice regarding repairs, modifications, and upgrades of existing machinery.
- Developed procedures for testing newly installed machinery before putting it into service.
- Cleaned and lubricated machine parts to prevent corrosion or breakdowns.
- Installed, calibrated, and adjusted machine components to ensure proper operation.
Phlebotomist
Octapharma Plasma Center
Rocky Mount
07.2020 - Current
- Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
- Ensured compliance with federal regulations governing laboratory procedures.
- Performed quality control tests on collected specimens.
- Maintained a clean, safe, and organized work environment.
- Processed samples accurately and efficiently.
Education
Some College (No Degree) - Phlebotomy
Edgecombe Community College
Tarboro, NC03-2020
High School Diploma -
Rocky Mount High School
Rocky Mount, NC06-2013
Skills
- Staff supervision
- Conflict resolution
- Employee training
- Regulatory compliance
- Safety protocols
- Customer service
- Equipment maintenance
- Effective communication
- Donor relations
- Multitasking Abilities
References
References available upon request.
Timeline
Donor Floor Supervisor
Octapharma Plasma Center
11.2021 - Current
Designated Trainer
Octapharma Plasma Center
10.2020 - Current
Senior Phlebotomist
Octapharma Plasma Center
10.2020 - Current
Machine Technician
Octapharma Plasma Center
09.2020 - Current
Phlebotomist
Octapharma Plasma Center
07.2020 - Current
Some College (No Degree) - Phlebotomy
Edgecombe Community College
High School Diploma -
Rocky Mount High School