Andrea Locklear

Answering phones, scheduling patients, checking patients in, collecting conpays

• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
• Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.

• Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
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• Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.

• Assisted patients with daily living activities, promoting independence and wellbeing.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Improved patient comfort by providing compassionate and attentive care.
• Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.