Andrea Jones
Charlotte
Summary
Reliable candidate ready to take on challenges in a position using problem solving and task prioritization skills to help the team succeed.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Senior helpers
Pineville
11.2024 - Current
- Interacted with patients by participating in [Type] activities, which helped to improve mood and memory.
- Assisted elderly clients with personal hygiene and other daily activities such as bathing, dressing, and incontinence care, among other things.
- Ran errands for clients and transported them to appointments to maintain wellness and support daily living needs.
- Assist with transfers and ambulation, using a cane, walker, or wheelchair as needed.
- Visited clients in their homes to provide healthcare and ensure continuity of care.
- Observed
- Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping.
Tax Preparer Assistant
Dynamic taxes
Columbia
12.2014 - Current
- Determined whether clients were eligible for tax credits, abatements, or deductions through careful research and oversight.
- Completed and submitted paperwork to local, state, and federal government agencies.
- Assisted clients with the integration of new tax software and accounting software.
Assistant Manager
Auto Money Title Loans
Columbia
04.2018 - 10.2024
- Supervised daily operations and ensured adherence to company policies.
- Trained staff on customer service techniques and operational standards.
- Processed loan applications efficiently and accurately to ensure timely approvals.
- Reviewed credit reports to assess borrower eligibility and risk factors.
- Communicated with clients to gather necessary documentation for loan processing.
Home Healthcare Specialist
Golden Heart Senior Care
Charlotte
06.2015 - 12.2018
- Assisted with mobility by walking and exercising on a regular basis.
- Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
- Assisted clients with managed home care, ensuring that the care was effective by monitoring their health.
- Gave patients [Type] and [Type] medications while keeping an eye out for negative side effects.
- Improved my medication knowledge and medical terminology skills through consistent research and continuing education.
- Provided mental and emotional support to clients in order to improve physical outcomes and overall happiness.
Security Officer
Sizemore Security Services
Columbia
07.2013 - 07.2015
- Monitored premises to ensure safety and security for employees and visitors.
- Conducted regular patrols to detect potential hazards or security breaches.
- Responded promptly to alarms and emergency situations as they arose.
- Assisted in the implementation of security policies and procedures.
- Collaborated with law enforcement during incidents requiring external assistance.
- Documented daily activities and incidents in detailed reports for review.
Security Guard
Palmetto Health Richland
Columbia
05.2009 - 07.2013
- Monitored premises to ensure safety and security for patients and staff.
- Responded to incidents promptly, coordinating with local authorities as needed.
- Conducted regular patrols to identify and address potential security concerns.
- Provided assistance to visitors, ensuring a welcoming and secure environment.
- Observed surveillance cameras for any suspicious activity or intruders.
- Investigated suspicious activity and reported findings to management.
- Answered questions from the public regarding facility rules and regulations.
Education
High School -
Eau Claire High School
Columbia, SC01.2001
Skills
- First Aid/CPR
- Health and wellness expertise
- Customer service
- Computerized charting specialist
- Nursing home
- Organization
- HIPAA compliance
- First aid
- Patient charting
- MS Office
- Data entry
- Teamwork
- Problem Solving Skills
- Communication Skills
- Critical Thinking Skills
- Flexibility
- Written and Verbal Communication
- Safety protocols
Certification
- Certified Home Health Aide
- First Aid/CPR Certified
Timeline
Patient Care Technician
Senior helpers
11.2024 - Current
Assistant Manager
Auto Money Title Loans
04.2018 - 10.2024
Home Healthcare Specialist
Golden Heart Senior Care
06.2015 - 12.2018
Tax Preparer Assistant
Dynamic taxes
12.2014 - Current
Security Officer
Sizemore Security Services
07.2013 - 07.2015
Security Guard
Palmetto Health Richland
05.2009 - 07.2013
High School -
Eau Claire High School