Detail-oriented professional with 10+ years processing sensitive documentation with exceptional accuracy. Strong background in quality assurance, regulatory compliance, and client communication. Committed to delivering precise, compliant document processing support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Election Researcher
Democracy Works Inc.
07.2024 - Current
- Serve as the primary data associate for 42 U.S. States, gathering, and maintaining election data from official sources.
- Conduct QA reviews for data collected across 35 states, ensuring accuracy and consistency.
- Collaborate with local election officials to verify information and update centralized systems.
- Prioritize high-volume data tasks in deadline-driven cycles, with minimal supervision.
- Maintain organized documentation for high priority projects in fast-paced, deadline-driven environment
Elections Specialist
County of Stanly
10.2019 - 07.2023
- Verified and processed 10,000+ applications with zero compliance violations.
- Managed confidential data with strict adherence to privacy and legal standards.
- Responded to over 100 inquiries, providing clear guidance on procedures and guidelines.
- Collaborated cross-functionally to ensure procedural compliance, and operational efficiency.
- Identified and escalated processing irregularities, following established protocols.
Crisis Intervention Advocate
Esther House of Stanly County
09.2017 - 09.2019
- Managed rotating caseloads of 10 to 20 clients, maintaining accurate documentation, and tracking systems.
- Processed sensitive intake documentation while ensuring confidentiality and data security.
- Streamlined documentation procedures to improve accuracy and consistency in record-keeping.
Provided ongoing client support through detailed case management and follow-up protocols.
Reviewed client financial situations and approved assistance funding for rent, utilities, and emergency needs, calculating disbursement amounts and tracking remaining balances per eligibility guidelines.