ANDREA CASTANEDA
Charlotte
Summary
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
2026
2026
years of professional experience
Work History
Homemaker
.
2023 - Current
Cost Clerk
Charlotte Mecklenburg Schools
2021 - 2023
- Adhere to all state, federal, and local laws, policies, and procedures
- Responsible for data entry of fleet maintenance, parts inventory, fuel, oil, and antifreeze into state database
- Receive, inspect, and account for inventory at the warehouse; verify conformity to purchase order and report all shortages, damage, and other discrepancies
- Conduct periodic inventory of stock items; maintain an accurate database; identify items that require ordering
- Verify and confirm bus repair orders with the state summary list, record labor costs and inventory costs
- Maintain records of field trips including mileage, funding sources, and bus service records.
- Maintain and update important records and forms including electronic records, and an efficient and effective filing system.
- Perform related work as assigned or required
- Assisted in preparing financial reports for administrative review and decision-making.
- Coordinated with staff to resolve discrepancies in billing and payment issues.
- Trained new employees on cost tracking procedures and systems used within the district.
- Assisted in the preparation of financial statements, including balance sheets, income statements, and cash flow statements.
- Prepared invoices for payments due from customers based on contracted terms.
Chiropractic Assistant
Keith Clinic Estramonte Chiropractic
2016 - 2017
- Prepared and maintained accurate patient information
- Conferred with physician about the progress of patients
- Provided input on patient’s progress taking medical histories and recording vital signs
- Provided current inventory for supplies and equipment
- Prepared patients for examinations and x-rays
- Administered front desk duties and performed other requested or assigned duties
- Cleaned examination rooms and assisted chiropractor in providing physical therapy to all patients
- Prepared and take diagnostics information including blood pressure, temperature, weight and height for doctor’s records
- Abided by HIPAA laws regarding personal medical information
- Take phone calls and call patients on daily basis
- Assisted patients with intake forms and initial assessments.
Customer Service Representative/Office Assistant/Accounts Receivable
Dixie Belle Ice Cream
2010 - 2015
- Addressed and resolved customer product complaints empathetically and professionally
- Accurately documented, researched and resolved customer issues
- Met or exceeded service and quality standards every review period
- Handled all invoices and paperwork filing for all branches
- Collected payments from all accounts
- Only person in the main branch to frequently interact with Spanish speaking customers
- Answered telephone inquiries and emails about customer statements, account balances and other customer service issues.
- Enter customer payments for all branches into system on daily basis
- Monitor customer accounts details and identify and investigate non-payments
- Prepared and issued customer invoices
- Was the main contact and worked directly with 'Unilever' daily
- Managed all orders and paperwork for Ben & Jerry's Scoop Shops
- Managed all the orders and paperwork for 7 Elevens
Education
HIGH SCHOOL DIPLOMA -
ROCKY RIVER HIGH SCHOOL
10505 Clear Creek Commerce Drive Mint Hill,NC2822701-2013
Skills
- Works well without supervision
- Excellent customer service skills
- Data entry
- Problem solving
- Time management
- Conflict resolution
- Learning concepts quickly
- Ability to give direction
- Leadership skills
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Proficient in Microsoft Outlook
- Proficient in Microsoft PowerPoint
Activities
Have volunteered at all Keith Clinic Chiropractic events for community outreach.
Languages
Spanish
Professional
Timeline
Homemaker
.
2023 - Current
Cost Clerk
Charlotte Mecklenburg Schools
2021 - 2023
Chiropractic Assistant
Keith Clinic Estramonte Chiropractic
2016 - 2017
Customer Service Representative/Office Assistant/Accounts Receivable
Dixie Belle Ice Cream
2010 - 2015
HIGH SCHOOL DIPLOMA -
ROCKY RIVER HIGH SCHOOL