Andre Rivera
Charlotte,NC
Summary
Dynamic property management and hospitality professional with over four years of diverse experience in leasing operations and culinary environments. Skills includes, but not limited to, lease administration, resident relations, income verification, rent collection, and maintenance coordination, supported by a solid background in high-volume restaurant and hotel settings. A Bachelor's degree in Food and Beverage Industry Management, earned in 2025, provides a strong foundation in hospitality operations, leadership, and service excellence. Recognized for professionalism, meticulous attention to detail, and a commitment to delivering exceptional customer experiences.
Overview
7
7
years of professional experience
Work History
Assistant Community Manager
Bell Partners Inc.
Fort Mill, SC
05.2025 - Current
- Coordinated resident events to enhance community engagement and satisfaction.
- Managed leasing activities, ensuring compliance with company policies and procedures.
- Assisted in budget preparation and monitoring for operational efficiency.
- Developed and maintained positive relationships with residents and vendors to foster community cohesion.
- Contributed to budget planning and monitoring by providing accurate data on property performance, ensuring wise allocation of resources.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Managed efficient processing of applications by ensuring accuracy in income verification, credit history assessments, and criminal background screenings.
- Orchestrated move-in processes for new residents by managing lease signings, apartment inspections, and key handovers while ensuring compliance with legal requirements.
- Assisted with lease renewals by coordinating communication between residents and management to ensure timely completion of agreements.
- Directed daily operations and resident relations.
- Assisted in managing lease agreements and tenant inquiries for optimal occupancy rates.
Product Flow Specialistq
Best Buy
Charlotte, NC
03.2024 - 01.2026
- Completing inventory daily tasks as assigned.
- Identify, determine and communicate high shrink categories.
- Stock shelves and organize displays to help customers see what’s available and quickly purchase products.
Leasing Consultant
Bell Partners Inc.
Charlotte, NC
01.2023 - 05.2025
- Conducted engaging property tours to showcase amenities and enhance connections with potential residents.
- Managed lease agreements, ensuring compliance with local regulations and company policies.
- Developed marketing strategies to attract prospective tenants and enhance occupancy rates.
- Collaborated with maintenance teams to address resident concerns promptly and efficiently.
- Managed social media accounts showcasing community features, amenities, and events that attracted potential renters'' attention.
- Coordinated and led community events that promoted inclusivity and strengthened resident relationships.
- Achieved Million Dollar Club status by surpassing $1M in total lease value, demonstrating strong sales acumen and consistent closing success.
Line Cook
The Ballantyne, A Luxury Collection Hotel
Charlotte, NC
12.2022 - 01.2023
- Responsible for excellent quality and presentation of food in a timely manner.
- Maintain a clean workstation and assist in in daily cleaning of pantry, cooking line and other areas. Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
- Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
- Plating prepared foods based on senior chef’s guidance
Line Cook
IHG Hotels & Resorts
Charlotte, NC
11.2021 - 12.2022
- Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
- Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
- Plating prepared foods based on senior chef’s guidance
- Prepared high-quality dishes following menu specifications and presentation standards.
- Collaborated with kitchen staff to ensure timely and efficient food service.
Customer Service Specialist
Best Buy
Charlotte, NC
11.2018 - 11.2021
- Developed a better understanding of the company’s product offerings, creating greater enjoyment of the store’s merchandise
- Handled customer inquiries, answered questions, and resolved problems in a timely manner Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient manner. Provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale.
Education
Bachelor of Science - Food & Beverage Industry Management
Johnson And Wales University
Charlotte, NC05-2025
Associates in Applied Science - Culinary Arts
Johnson and Wales University
Charlotte, NC05-2022
Skills
- Customer service
- Time management
- Computer literacy
- Restaurant experience
- Problem Solving
- Adaptability
- Bilingual in both English and Spanish
- Microsoft Proficiency
- Organizational Skills
- Sales Experience
- Property management
- Payment processing
- Yardi software proficiency
- Conflict handling
Accomplishments
- Reached One Million Dollar Club - Recognized for surpassing $1M in total leased revenue through exceptional leasing performance.
Languages
English
Spanish
Timeline
Assistant Community Manager
Bell Partners Inc.
05.2025 - Current
Product Flow Specialistq
Best Buy
03.2024 - 01.2026
Leasing Consultant
Bell Partners Inc.
01.2023 - 05.2025
Line Cook
The Ballantyne, A Luxury Collection Hotel
12.2022 - 01.2023
Line Cook
IHG Hotels & Resorts
11.2021 - 12.2022
Customer Service Specialist
Best Buy
11.2018 - 11.2021
Associates in Applied Science - Culinary Arts
Johnson and Wales University
Bachelor of Science - Food & Beverage Industry Management
Johnson And Wales University
Leasing Achievement
Occupancy Excellence Achievement - Increased community occupancy from 66% to 99.57%, contributing to record‑high property performance.