Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anastasiya Sklabinska

Durham

Summary

Strong-willed and results-driven Assistant Store Manager with experience in multiple roles such as merchandising, specialty, and operations. Persistently focusing on self-development and growth while seeking feedback from multiple sources. Adept at developing talent and driving teams to success by ensuring associates are taken care of and by providing a work-environment where associates are excited about their roles. Anastasiya is looking to step into her next role with a passion to contribute to the The Home Depot's success as a business through driving a culture of selling while executing at a high-level through her own brand of excellence and persistent dedication for success as a team.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

The Home Depot
08.2022 - Current
  • Led a team of associates to prepare the store for inventory resulting in zero 99s and 1373 OOS. This was accomplished through supportive leadership, on the spot feedback, and clear communication.
  • Implemented merchandising strategies to drive profitability by investigating sales trends and through strategic merchandise placement. Supported sales by protecting shelf availability and ensuring accurate and appropriate inventory levels.
  • Influenced a culture of safety throughout the store by leading by example, engaging with associates on the sales floor, and providing recognition to associates that demonstrate great behaviors.

Customer Experience Manager

The Home Depot
02.2022 - 08.2022
  • Frequently assisted leaders in the implementation of merchandising plays while ensuring that each set was complete safely, neatly, and in a timely-manner.
  • Took ownership of resolving customer-facing issues through strong and frequent communication, using multiple resources to find the best resolution that ensures the customer is take care of promptly.
  • Collaborated with all associates in the store and analyzed customer interactions on the sales floor and the front-end to identify areas of opportunity and recognizing great interactions that demonstrate world-class customer service.

Department Supervisor

The Home Depot
10.2020 - 02.2022
  • Supervised daily operations in departments to ensure team efficiency and adherence to company standards and provided a collaborative work environment. Leveraged tenured associates to increase personal knowledge of each department.
  • Drove a consistent standard in each department of cleanliness, shelf availability, and overhead organization. Ensured pack-down quality was being executed at a high level, and used strategic placement when cross-merchandising product.
  • Partnered with SASM in the completion of Specialty One-on-Ones for associates, and developed associates by providing effective SMART game plans.

Sales Associate/OFA

The Home Depot
05.2019 - 10.2020
  • Implemented a process for neat and efficient order storage during a high sales period with a large order volume, resulting in a better customer experience.
  • Followed direction from leaders promptly and ensured that the garden department remained organized and in-stock while assisting customers in completing their projects.

Education

Green Hope High School
Cary, NC
12-2015

Skills

  • Self-Development
  • Situational Adaptability
  • Customer Focus
  • Cultivates Innovation
  • Optimizes Work Processes
  • Collaborates
  • Develops Talent
  • Drives Engagement
  • Courage
  • Demonstrates Self-Awareness

Languages

Russian and Ukrainian
Native or Bilingual

Timeline

Assistant Store Manager

The Home Depot
08.2022 - Current

Customer Experience Manager

The Home Depot
02.2022 - 08.2022

Department Supervisor

The Home Depot
10.2020 - 02.2022

Sales Associate/OFA

The Home Depot
05.2019 - 10.2020

Green Hope High School

Similar Profiles

CREATE PROFILE
Anastasiya Sklabinska