Anastasia Washinton
Kannapolis
Summary
Dynamic manager with a proven track record at Food Lion, excelling in team leadership and process improvements. Skilled in inventory management and staff training, I enhanced operational efficiency and fostered a collaborative environment. Committed to delivering exceptional customer service while driving team success and achieving organizational goals.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Manager
Food Lion
09.2025 - Current
- Managed daily operations, ensuring compliance with company policies and procedures.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve efficiency.
- Trained and mentored team members, enhancing skill sets and promoting a collaborative work environment.
- Implemented process improvements, increasing workflow efficiency across multiple departments.
Bartender
Tupelo Honey Cafe
11.2023 - 09.2025
- Crafted and served diverse cocktails, enhancing customer satisfaction through tailored beverage selections.
- Managed bar inventory, ensuring timely restocking of supplies and minimizing waste during peak hours.
- Trained new bartenders on drink preparation techniques and customer service standards to uphold quality.
- Developed and implemented efficient workflow processes to streamline service during busy shifts.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Secretary
Honeywell
07.2023 - 09.2023
- Coordinated scheduling and appointment management for executive team, enhancing workflow efficiency.
- Prepared and distributed internal communications, ensuring timely information dissemination across departments.
- Managed office supplies inventory, optimizing procurement processes to reduce costs and enhance resource availability.
- Assisted in organizing company events and meetings, improving team engagement and collaboration opportunities.
- Responded to inquiries from clients and vendors promptly, maintaining positive relationships and professional representation of the organization.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Server
Firebirds Wood Fired Grill
08.2022 - 05.2023
- Delivered exceptional customer service while managing multiple tables in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery for all guests.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted management in inventory control by monitoring stock levels and placing orders as needed.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Host
The Waterman Fish Bar
04.2020 - 06.2022
- Welcomed guests and managed seating arrangements to enhance dining experience.
- Assisted with menu explanations and answered guest inquiries to ensure satisfaction.
- Collaborated with kitchen staff to coordinate timely food service delivery.
- Maintained cleanliness and organization of host station for efficient operations.
- Provided support during special events, ensuring seamless guest experiences.
- Adapted quickly to changing circumstances, demonstrating flexibility in high-pressure environments.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Science - Biology
University of North Carolina At Greensboro
Greensboro, NC06-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Verbal and written communication
- Complex Problem-solving
Timeline
Manager
Food Lion
09.2025 - Current
Bartender
Tupelo Honey Cafe
11.2023 - 09.2025
Secretary
Honeywell
07.2023 - 09.2023
Server
Firebirds Wood Fired Grill
08.2022 - 05.2023
Host
The Waterman Fish Bar
04.2020 - 06.2022
Associate of Science - Biology
University of North Carolina At Greensboro
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