Anastasia Torwal
Monroe
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Ophthalmic Medical Assistant
Horizon eye care
Charlotte
08.2020 - Current
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented patient care by charting patient condition and treatment in records.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Communicated with patients to obtain and document medical histories.
- Incorporated outside records into charts and EHR.
- Scheduled appointments for follow-up visits with appropriate specialists if needed.
- Answered telephone inquiries from patients regarding appointment times, test results.
- Documented patient visits in electronic health records system accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Assisted in providing pertinent patient information to insurance company’s to get prior authorization approval for medications
- Lead technician under an ophthalmology ensuring smooth clinic flow
- Managed patient referral process from initial consultation to specialist appointment, ensuring timely access to necessary medical services.
Education
Certified Ophthalmic Medical Assistant -
Central Piedmont Community College
Charlotte, NC07-2020
Associate of Arts -
Central Piedmont Community College
Charlotte, NC05-2019
Skills
- Electronic health records
- Patient scheduling
- Patient education
- Time management
- Attention to detail
- Medical record documentation
- Patient assessments and care
- Medical office administration
- Physician support
References
References available upon request.
Timeline
Ophthalmic Medical Assistant
Horizon eye care
08.2020 - Current
Certified Ophthalmic Medical Assistant -
Central Piedmont Community College
Associate of Arts -
Central Piedmont Community College