Summary
Overview
Work History
Education
Skills
Timeline
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Anastasia Johnston

Greenville

Summary

With a diverse range of roles held within the restaurant industry, I have gained valuable experience and honed my skills in various capacities. From front-of-house positions to back-of-house responsibilities, I have developed a comprehensive understanding of restaurant operations. My versatility allows me to adapt quickly to new environments and effectively contribute to team success. With a proven track record of delivering exceptional customer service and ensuring smooth operations, I am equipped to excel in any restaurant setting.

Overview

8
8
years of professional experience

Work History

Server/Bartender

Julep Contemporary Kitchen
08.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Conducted ID checks to maintain adherence to liquor laws.
  • Monitored and replenished bar inventory.

Server/Bartender

Jay’s 108
10.2020 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Conducted ID checks to maintain adherence to liquor laws.
  • Monitored and replenished bar inventory.

Host/ Server /Expo

H.O.W II
05.2020 - 04.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Completed final plating with necessary sides and condiments.
  • Ensured timely delivery of dishes to servers.

Host/Server

Boiler Room Oyster Bar
06.2017 - 05.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supplied guests with food and beverage suggestions.
  • Maintained quick and efficient food service.
  • Ensured the restaurant remained tidy through various housekeeping duties.

Education

Music Education

Lenoir Community College
Kinston, NC

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server/Bartender

Julep Contemporary Kitchen
08.2022 - Current

Server/Bartender

Jay’s 108
10.2020 - 08.2022

Host/ Server /Expo

H.O.W II
05.2020 - 04.2022

Host/Server

Boiler Room Oyster Bar
06.2017 - 05.2020

Music Education

Lenoir Community College

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Anastasia Johnston