Summary
Overview
Work History
Education
Skills
Timeline
Generic

Analeise Mayo

Windsor

Summary

Dedicated and compassionate professional with diverse experience in caregiving, education, customer service, and administrative support. Currently pursuing a B.A. in Psychology with a minor in Human Development and Family Science at East Carolina University, bringing a strong foundation in human behavior and interpersonal skills. Recognized for clear communication, emotional intelligence, and the ability to de-escalate conflicts with empathy and professionalism. Proven track record of providing personalized care, delivering exceptional service, and supporting teams in both hands-on and administrative roles. Passionate about making a positive impact and building meaningful connections through reliable, empathetic, and client-focused work.

Overview

8
8
years of professional experience

Work History

In-Home Caregiver

Valerie Speller
01.2017 - 12.2024
  • Fostered strong relationships with clients through empathy, communication, and active listening skills. Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
  • Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.

Camp Receptionist

Trip C Bible Camp
05.2024 - 08.2024
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling. Coordinated communication between departments, facilitating efficient information flow and support.
  • Developed and maintained filing systems, enhancing document retrieval efficiency for staff and clients. Confirmed appointments, communicated with clients, and updated client records.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs. Provided exceptional customer service, addressing client concerns efficiently and professionally.

Math Tutor

Bertie County Schools
05.2023 - 08.2023
  • Implemented innovative teaching methods to foster engagement and improve learning outcomes. Maintained detailed records of each student's achievements, challenges, and growth throughout the tutoring process.
  • Collaborated with other tutors to share best practices and develop effective teaching strategies for diverse learning styles. Collaborated with parents to address individual student needs and enhance academic performance.
  • Developed positive relationships with students and parents, fostering open communication about progress and areas for growth. Contributed to positive and motivational learning atmosphere, encouraging continuous engagement.



Catering Server

Lighthouse Cafe By Juanita
07.2018 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Handled escalated issues, employing conflict resolution techniques to achieve positive outcomes.
  • Enhanced client satisfaction by providing exceptional catering services for various events. Provided exceptional customer service by proactively addressing any concerns or special requests from clients during events.
  • Proven ability to learn quickly and adapt to new situations. Used critical thinking to break down problems, evaluate solutions and make decisions.


Data Entry Clerk

Coastal Medical Transport
05.2022 - 09.2022
  • Completed data entry tasks with accuracy and efficiency. Sorted documents and maintained organizing filing process.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly. Developed and maintained positive relationships with customers, fostering loyalty and retention.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

Education

High School Diploma -

Bertie Early College High School
Windsor, NC
06.2023

Associate of Science -

Martin Community College
Williamston, NC
05.2023

Skills

  • Compassionate client care
  • Problem-solving
  • Team collaboration
  • De-escalation techniques
  • Time management
  • Customer service excellence
  • Attention to detail
  • Data entry
  • Hospitality service expertise
  • Interpersonal communication
  • Organized and efficient
  • Positive attitude

Timeline

Camp Receptionist

Trip C Bible Camp
05.2024 - 08.2024

Math Tutor

Bertie County Schools
05.2023 - 08.2023

Data Entry Clerk

Coastal Medical Transport
05.2022 - 09.2022

Catering Server

Lighthouse Cafe By Juanita
07.2018 - 04.2023

In-Home Caregiver

Valerie Speller
01.2017 - 12.2024

High School Diploma -

Bertie Early College High School

Associate of Science -

Martin Community College

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Analeise Mayo