Anakarys Rivera
Lincolnton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Patient Service Coordinator
Novant Health
Charlotte
07.2021 - 04.2022
- Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections
- Scheduling patient appointments in a timely and accurate manner
- Updating patient demographic information, posting charges and copays
- High level of working knowledge of EPIC systems.
- Ability to maintain confidentiality
Patient Care Coordinator
Virtua pulmonary
Marlton
11.2020 - 07.2021
- Administratively coordinates and monitors the patient throughout the patient experience including: scheduling of appropriate appointments, documentation, insurance coordination, pre-certifications for testing, follow-up diagnostic testing.
- Coordination and communication with patient, provider and multi-disciplinary departments.
- I am the first-line administrative contact for patient, while providing concierge-like service and access.
- Am Responsible for monitoring insurance, billing issues and testing results coordination
- Coordinate the administrative flow of the patient experience.
Office Assistant
Virtua Primary Care
Marlton
10.2019 - 11.2020
- Performed medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.
- Collected co-pays and performed pre-certifications and filing.
- Answered and screened phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
- Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
- Performed billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
Medical Assistant
Jersey Spine Associates
Marlton
03.2018 - 04.2018
- Greeted patients
- Escorted patients to treatment area
- Took vital signs
- Prepared patients for exams
- Made chart notes
- Assisted physician
- Answered phones
- Scheduled appointments
- Conducted Insurance verification
- Handled incoming Fax
- Uploaded X-ray imaging with Opal-Rad
Packing/Receiving
Adecco Staffing/Essentra
Mount Laurel
04.2017 - 01.2018
- Received in-bound merchandise
- Packed products in preparation for shipment
Medical Assistant Intern
South Jersey Spine & Rehab
Collingswood
02.2017 - 04.2017
- Greeted patients
- Escorted patients to treatment area
- Took vital signs
- Scheduled appointments
- Prepared patients for exams
- Conducted insurance verifications
- Made chart notes
- Assisted physician
- Answered phones
Packing/Receiving
Kaye Personnel Staffing Service
Cherry Hill
11.2016 - 04.2017
- Received incoming freight
- Packed products
- Ability to multi-task in fast paced environment
Home Health Aide
Always Home Care
Cherry Hill
02.2015 - 03.2015
- Provided assistance with activities of daily living
Education
Diploma - Medical Assistant
Harris School of Business
Cherry Hill, NJHigh School Diploma -
Camden County College
Blackwood, NJSkills
- EPIC systems
- Charge posting
- Medical billing
- Documentation accuracy
- Regulatory compliance
- Customer relationship management
- Attention to detail
- Problem solving
- Time management
- Confidentiality maintenance
- Patient confidentiality
- Strong organization
- Quality assurance
- Team collaboration
- Patient Care
- Medical Scheduling
- Insurance Verification
- Medical Office Experience
- Reliability
- Team Work
- Flexibility
- Problem-solving
- EMR Systems
- Customer service
- Epic
- Clerical experience
- Spanish
- English
- Bilingual
- HIPAA
- Medical Records
- Administrative Experience
- Medical Terminology
- Filing
- Computer skills
- Organizational skills
- Documentation review
Assessments
- Customer service- Proficient, Identifying and resolving common customer issues
- Attention to detail- Proficient, Identifying differences in materials, following instructions, and detecting details among distracting information
- Data entry: Attention to detail-Proficient, Maintaining data integrity by detecting errors
- Customer focus & orientation-Proficient Responding to customer situations with sensitivity
- Medical receptionist skills-Proficient, Managing physician schedules and maintaining accurate patient records
Personal Information
Authorized To Work: US
Timeline
Patient Service Coordinator
Novant Health
07.2021 - 04.2022
Patient Care Coordinator
Virtua pulmonary
11.2020 - 07.2021
Office Assistant
Virtua Primary Care
10.2019 - 11.2020
Medical Assistant
Jersey Spine Associates
03.2018 - 04.2018
Packing/Receiving
Adecco Staffing/Essentra
04.2017 - 01.2018
Medical Assistant Intern
South Jersey Spine & Rehab
02.2017 - 04.2017
Packing/Receiving
Kaye Personnel Staffing Service
11.2016 - 04.2017
Home Health Aide
Always Home Care
02.2015 - 03.2015
Diploma - Medical Assistant
Harris School of Business
High School Diploma -
Camden County College
Similar Profiles
Hannah FarmerHannah Farmer
Registered Nurse, Adult Acute Care at Novant HealthRegistered Nurse, Adult Acute Care at Novant Health
Kathleen RileyKathleen Riley
Family Nurse Practitioner at Novant HealthFamily Nurse Practitioner at Novant Health
DANIELLE GUILBEAULTDANIELLE GUILBEAULT
Registered Nurse at Novant HealthRegistered Nurse at Novant Health
Toluwalashe LahanToluwalashe Lahan
Support Engineer/Equipment manager at Novant HealthSupport Engineer/Equipment manager at Novant Health
Christopher Allen Mincey JrChristopher Allen Mincey Jr
Court Bailiff at Lincoln County Sheriff's OfficeCourt Bailiff at Lincoln County Sheriff's Office